Operations Manager - Growth & Customer Focus, Bonus

Molly Maid USA; Woodbridge (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health benefits – potentially available upon request

Paid holidays

Paid vacation after 1 year of employment

Job summary

Molly Maid USA is looking for an Operations Manager in Woodbridge, VA, to lead and optimize business activities while driving operational excellence. This role requires adherence to customer service excellence, efficient management of complex operations, and team inspiration.

You will oversee staffing, address employee concerns, and handle customer interactions, embodying a customer-first leadership style. Strong leadership skills, along with a solid background in recruiting and training, are essential for this role.

Qualifications

• Minimum of 5 years of recruiting, hiring, training and supervisory experience.
• Demonstrate the ability to learn quickly and juggle multiple situations concurrently.
• Valid driver’s license with good driving record.

Responsibilities

• Drive the company’s sales growth and increase profit.
• Hold office staff meetings and track performance.
• Respond, resolve, and follow-up with customer complaints.

Skills

Customer service orientation

Recruiting and hiring

Analytical skills

Organizational skills

Communication skills

Tools

Microsoft Office

Job description

Molly Maid USA is looking for an Operations Manager in Woodbridge, VA, to lead and optimize business activities while driving operational excellence. This role requires adherence to customer service excellence, efficient management of complex operations, and team inspiration.

You will oversee staffing, address employee concerns, and handle customer interactions, embodying a customer-first leadership style. Strong leadership skills, along with a solid background in recruiting and training, are essential for this role.