Field Manager & Quality Trainer

Molly Maid; Charlottesville (VA); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Paid time off

401k company match

Company car during work hours

Job summary

Molly Maid is seeking a Field Manager/Trainer in Charlottesville, Virginia. In this role, you will uphold customer satisfaction and professionalism while providing support to cleaning teams. This full-time position promises flexible hours, with a guaranteed minimum wage of $16.00 per hour.

The ideal candidate will have prior customer service and training experience. This position offers paid training and ongoing support, making it perfect for those who enjoy team collaboration and customer interaction.

Qualifications

• Legally authorized to work in the United States.
• Prior cleaning and supervisory experience or equivalent experience.
• Valid Driver’s License.

Responsibilities

• Grow and retain customers and employees by following training processes.
• Communicate with customers and staff in a friendly manner.
• Perform quality checks and coach staff on feedback.
• Interview, hire, and train new team members.
• Connect with teams to set them up for success.
• Respond to customer calls and complaints.

Skills

Customer service

Training skills

Attention to detail

Team leadership

Communication skills

Job description

Molly Maid is seeking a Field Manager/Trainer in Charlottesville, Virginia. In this role, you will uphold customer satisfaction and professionalism while providing support to cleaning teams. This full-time position promises flexible hours, with a guaranteed minimum wage of $16.00 per hour.

The ideal candidate will have prior customer service and training experience. This position offers paid training and ongoing support, making it perfect for those who enjoy team collaboration and customer interaction.