Operations Manager / General Manager

Nan's Kitchen; Westford (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Nan's Kitchen in Massachusetts is seeking dynamic leaders to expand our vegetable and chicken restaurant to new towns. The role demands 7–10 years of team leadership in high-volume food service and experience in back-of-house operations, with a focus on profitability and guest satisfaction.

You will drive recruiting, training, purchasing, and work-center management while maintaining strong interpersonal and administrative skills.

Qualifications

• Seven to ten years leading teams in a high-volume food service environment.
• Some back-of-house experience needed.
• Strong interpersonal skills.
• Extremely strong organizational skills.
• Systems oriented manager.
• Strong background in training - a huge plus.
• Extremely strong administrative skills.
• Restaurant Rescue experience a huge plus.
• Experience with COGS and steering a restaurant's profitability.
• Drive for results in recruiting, training, employee evaluation, purchasing, work center management, prime cost drivers, food quality, presentations, ticket times and guest relations.

Responsibilities

• Lead teams in a high-volume food service environment.
• Drive recruiting, training, and employee evaluation.
• Oversee purchasing and work center management.
• Steer COGS and restaurant profitability.
• Ensure guest relations and food quality are exceptional.

Skills

Team leadership

Back of house

Interpersonal skills

Organizational skills

Systems oriented

Training experience

Administrative skills

COGS knowledge

Profitability focus

P&L experience

Job description

• Restaurant Rescue experience a huge plus

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Our team is seeking some really dynamic leaders! Nan's Kitchen is expanding it's little vegetable and chicken restaurant to new towns around the commonwealth!

We are looking to partner with inspiring, dynamic and motivated people leaders to help us nurture and grow our teams in the same way our chefs nurture and tend to our vegetables!

This is a dynamic job for dynamic individuals only. We are looking for the following skills and experiences when applying.

• 7 - 10 years leading teams in a high volume food service environment
• Some back of house experience needed
• Strong interpersonal skills
• Extremely strong organizational skills
• Systems orientated manager
• Strong background in training a huge plus
• Extremely strong administrative skills
• Restaurant Rescue experience a huge plus
• Experience with COGS and steering a restaurants profitability
• Drive for results in all areas including: recruiting, training, employee evaluation, purchasing, work center management,

prime cost drivers, food quality, presentations, ticket times and guest relations

• Strong experience with P&L construction

Compensation: $75,000.00 - $85,000.00 per year

Nan's Kitchen

OUR PURPOSE

The purpose of Nan's is to connect communities through the power of agriculture & nutritious food by partnering with local providers and lessening the carbon footprint

OUR VISION

Our vision is to deliver fresh, wholesome, and nostalgic meals to individuals, families and groups. Through responsible & sustainable sourcing practices, our food is grown as close to home as possible, leaving the flavors and nutrients to travel the shortest possible distance from field to fork, resulting in a meal you can… quite literally, “feel good about”

CORE VALUES

Respect

For the food, the farmers and our equipment; for each other, our time, feelings, different perspectives and ideas & opinions that are not your own

Integrity

We are scratch made and genuine, integrity is core to how we act, plan, cook, and execute to ensure the highest quality of food & customer service

Intention

With our mission, our flavors, our words and our actions

Collaboration

It takes a village. We celebrate mutual respect for our own weaknesses as well as the strengths & weaknesses of others

Gratitude

For the opportunity to share our delicious food with the community; for the hard work of our friends & teammates, our vendor’s commitment, our opportunity to grow and share knowledge & food with each other