Operations Manager, Fulfillment Network - Lead & Improve

Amazon Inc.; Rancho Cordova (CA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Rancho Cordova is seeking an Operations Manager to lead a mix of salaried and hourly staff, driving safety, quality, attendance and performance. You will use data-driven decisions and analytical problem-solving to improve productivity and ensure on-time delivery across first, middle, and last mile networks.

The role requires 3+ years of management experience or a Bachelor's degree, with flexibility to work weekends, nights, and holidays.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Develop productivity plans through forecast reviews and load balance.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet objectives.

Skills

Employee management

Performance metrics

Team leadership

Lean techniques

Problem solving

Customer service

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Rancho Cordova is seeking an Operations Manager to lead a mix of salaried and hourly staff, driving safety, quality, attendance and performance. You will use data-driven decisions and analytical problem-solving to improve productivity and ensure on-time delivery across first, middle, and last mile networks.

The role requires 3+ years of management experience or a Bachelor's degree, with flexibility to work weekends, nights, and holidays.