Operations Manager - Flexible Shifts, Data-Driven Leader

Amazon Inc.; Aurora (CO); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Aurora, CO seeks an Operations Manager to lead a mixed team of salaried and hourly staff, ensuring safety, quality, and performance while driving improvements through data-driven decisions. You will guide productivity plans and coordinate with cross-functional teams to meet delivery promises.

The role supports First mile, Middle mile, and Last mile workflows across site and regional operations, emphasizing collaboration with Safety, Engineering, Loss Prevention, HR,

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Performance metrics

Lean techniques

Flexible schedule

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Aurora, CO seeks an Operations Manager to lead a mixed team of salaried and hourly staff, ensuring safety, quality, and performance while driving improvements through data-driven decisions. You will guide productivity plans and coordinate with cross-functional teams to meet delivery promises.

The role supports First mile, Middle mile, and Last mile workflows across site and regional operations, emphasizing collaboration with Safety, Engineering, Loss Prevention, HR,