Operations Manager: Fast-Paced Fleet & Revenue Leader

Europcar; Austin, Northern (TX, KY); Hybrid; USD 65,000 - 110,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

Employee Discounts

Life Insurance

Job summary

Europcar Mobility Group in Austin is seeking an Operations Manager to oversee high-volume rental operations, lead a team, and protect customer satisfaction and profitability.

You will manage fleet readiness, monitor performance, and make real-time decisions to balance service levels with revenue growth. The role requires strong leadership, analytical thinking, and hands-on process improvement.

Qualifications

• High school diploma or GED required.
• Strong analytical and organizational skills.
• Advanced proficiency in Microsoft Excel for data analysis and reporting.
• Strong communication and leadership skills.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee daily rental operations to ensure a seamless customer experience from arrival to departure.
• Lead, coach, and develop a sales-driven team to meet revenue and performance goals.
• Monitor KPIs and adjust operational strategies to drive results.
• Generate and present detailed performance reports using advanced Excel.
• Forecast staffing and fleet needs using historical data and market trends.
• Identify and resolve slowdowns across departments.

Skills

Analytical skills

Leadership

Communication

Excel

Real-time monitoring

Problem-solving

Education

High school diploma or GED

Tools

Excel

Job description

Europcar Mobility Group in Austin is seeking an Operations Manager to oversee high-volume rental operations, lead a team, and protect customer satisfaction and profitability.

You will manage fleet readiness, monitor performance, and make real-time decisions to balance service levels with revenue growth. The role requires strong leadership, analytical thinking, and hands-on process improvement.