Operations Leader: Fleet, KPIs & Team Growth

Europcar Mobility Group; Atlanta, Northern (GA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee Discounts

Referral bonus

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Europcar Mobility Group in Atlanta is seeking an Operations Manager to lead high-volume rental operations from arrival to departure. You will oversee daily processes, manage fleet readiness, and ensure fast, friendly service while protecting profitability.

This role requires a sales-driven leader who can forecast staffing and fleet needs, monitor KPIs, and drive continuous improvement through data analysis in Excel.

Qualifications

• High school diploma or GED required; college degree preferred.
• Strong analytical, problem-solving, and organizational skills.
• Advanced proficiency in Microsoft Excel for data analysis and reporting.
• Strong communication and leadership skills.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee daily rental operations to ensure a seamless customer experience.
• Lead a team, manage fleet readiness, and monitor performance.
• Forecast staffing and fleet needs using historical data and market trends.
• Monitor KPIs and adjust strategies to drive revenue and service levels.
• Make real-time decisions balancing customer satisfaction with profitability.

Skills

Analytical thinking

Problem-solving

Organizational skills

Leadership

Communication skills

Sales mindset

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Excel

Operational systems

Job description

Europcar Mobility Group in Atlanta is seeking an Operations Manager to lead high-volume rental operations from arrival to departure. You will oversee daily processes, manage fleet readiness, and ensure fast, friendly service while protecting profitability.

This role requires a sales-driven leader who can forecast staffing and fleet needs, monitor KPIs, and drive continuous improvement through data analysis in Excel.