Operations Manager - Fairfax

Transdev North America; Fairfax (VA); On-site; USD 78,000 - 97,000; Full time

Benefits offered by this job

Competitive compensation

3 weeks vacation

5 sick days

8 holidays

401(k) + health benefits

Job summary

Transdev North America in Fairfax, VA is seeking an Operations Manager to oversee daily transit operations, supervise staff and dispatch, coordinate with maintenance, and drive performance within the location's budget.

You will hire and evaluate staff, handle safety and training coordination, analyze performance data, and ensure compliance with DOT regulations. A valid Class B CDL with Passenger endorsement is required or obtainable, and strong communication is essential.

Qualifications

• High school diploma or GED required.
• Class B CDL with Passenger endorsement and Air brake endorsement required or the ability to obtain one.
• 3+ years of relevant transit supervisory experience.
• Thorough knowledge of transit system regulations and operations.
• Good written and oral communication skills.
• Ability to organize and perform work efficiently; attention to detail.

Responsibilities

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Track, compile and analyze performance; handle inter-departmental issues; resolve employee issues and grievances; improve processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures timely completion of tasks.
• Assists in accident/incident investigation and provides on-site support to safety and training personnel.
• Coordinates with safety and training department to ensure safety goals and directives are met.
• Develops Operations department budget.
• May operate a vehicle in revenue service, if necessary.

Skills

Staff supervision

Communication skills

Budgeting

Problem solving

MS Word & Excel

Data analysis

Education

High school diploma or GED

Class B CDL with Passenger endorsement and Air brake endorsement

3+ years transit supervisory experience

Tools

Microsoft Word

Excel

Database programs

Job description

Operations Manager - Fairfax

The Operations Manager reports directly to the Division Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all company policies and managing the operation within the budgetary plan for the location. This position is based in Fairfax, VA in supporting the Division Manager.

Transdev is proud to offer

• Competitive compensation package of minimum $78,000 and maximum $97,000

Benefits include

• Vacation: 3 weeks
• Sick days: 5 days
• Holidays: 8 holidays
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Track, compile and analyze performance; handle inter-departmental issues; resolve employee issues and grievances; improve processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
• Coordinates with the safety and training department to ensure all safety goals and directives are met.
• Develops Operations department budget.
• May operate an vehicle in revenue service, if necessary.
• Other duties as required.
• Qualifications:
• High school diploma or equivalent, such as GED, required.
• Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required or the ability to obtain one.
• 3 or more years of relevant transit supervisory experience required.
• Thorough knowledge of transit system regulations and operations.
• Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs.
• Good written and oral communication skills.
• Ability to organize and perform work efficiently; strong attention to details.
• Ability to work effectively with labor; may include labor grievances and negotiations.
• Must be able to work shifts or flexible workschedules as needed.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug‑free workplace

Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass pre‑employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

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