Operations Manager

Transdev; Sonora (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Vacation 2 weeks

Sick days 5

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev in Sonora, CA seeks an Operations Manager to lead daily transit operations, supervise drivers and dispatch, and partner with safety, maintenance, and HR for optimal service. You will manage budgets, drive performance, and ensure compliance with regulations while developing staff capabilities.

Candidates should have a CDL B with endorsements, 3+ years in transit supervision, and strong communication skills; willingness to work shifts and coordinate across departments is essential.

Qualifications

• High school diploma or GED required.
• Class B or higher CDL with Passenger and Air Brake endorsements or ability to obtain one.
• 3+ years of relevant transit supervisory experience required.
• Knowledge of transit regulations and operations.
• Proficiency with Word, Excel and database programs.
• Strong written and verbal communication skills.
• Ability to manage shifts, labor relations, and schedule flexibility.
• DOT drug testing/compliance as applicable.

Responsibilities

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators; monitors operations and coordinates service delivery with superiors.
• Works with maintenance to ensure operation service requirements are met.
• Track, analyze performance; resolve issues; improve routes and processes.
• Make hiring decisions for authorized roles; evaluate staff performance.
• Assist in accident/incident investigations and safety training support.
• Coordinate with safety/training to meet safety goals.
• Develops Operations department budget.
• May operate a vehicle in revenue service as needed.
• Other duties as required.

Skills

Transit supervision

Regulatory knowledge

Communication

Attention to detail

Labor relations

Flexible schedules

DOT drug testing compliance

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Databases

Job description

Operations Manager

NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience requirements will be considered.

The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Sonora, CA.

Benefits include:

• Competitive compensation package of minimum $90,000 – maximum $100,00
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

• Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
• Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
• Works closely with the maintenance department to ensure that all operation service requirements are met.
• Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
• Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
• Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
• Coordinates with the safety and training department to ensure all safety goals and directives are met.
• Develops Operations department budget.
• May operate a vehicle in revenue service, if necessary.
• Other duties as required.

Travel requirement outside of immediate area: <10%

Qualifications:

• High school diploma or equivalent, such as GED, required
• Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required or the ability to obtain one
• 3 or more years of relevant transit supervisory experience required
• Thorough knowledge of transit system regulations and operations.
• Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs
• Good written and oral communication skills
• Ability to organize and perform work efficiently; strong attention to details
• Ability to work effectively with labor; may include labor grievances and negotiations
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please [e-mail]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Job Category:

Management

Job Type:

Full Time

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.