Operations Manager — Entertainment Facility

United Skates of America Inc.; New Jersey; On-site; USD 85,962,000 - 120,457,000; Full time

Benefits offered by this job

Medical benefits

Wellness program

Performance-based bonus

Job summary

United Skates of America Inc. in Jackson Township, NJ is seeking an Operations Manager for a full-time, hourly role at approximately 40 hours per week. You will lead daily facility operations, oversee staff, and deliver memorable guest experiences in a high-energy environment.

The role requires strong leadership, budgeting, and customer service skills, with evening/weekend availability and a willingness to travel for training. Medical benefits and bonus eligibility are offered.

Qualifications

• Experience managing operations, staff, and budgets.
• Ability to review sales, labor, and expenses and contribute to financial goals.
• Strong communication, leadership and customer service skills.

Responsibilities

• Oversee daily facility operations and maintain a safe, welcoming environment.
• Monitor sales, labor, expenses, and support budgeting, forecasting, and P&L.
• Develop and carry out sales and marketing initiatives to boost engagement.
• Recruit, train, coach, and support team members.
• Deliver excellent customer service and resolve guest concerns.
• Ensure health, safety and company policy compliance.

Skills

Operations management

Budgeting

Team leadership

Customer service

Communication

Problem solving

Job description

United Skates of America Inc. in Jackson Township, NJ is seeking an Operations Manager for a full-time, hourly role at approximately 40 hours per week. You will lead daily facility operations, oversee staff, and deliver memorable guest experiences in a high-energy environment.

The role requires strong leadership, budgeting, and customer service skills, with evening/weekend availability and a willingness to travel for training. Medical benefits and bonus eligibility are offered.