Operations Manager Full-Time Hourly Jackson

United Skates of America Inc.; New Jersey; On-site; USD 85,962,000 - 120,457,000; Full time

Benefits offered by this job

Medical benefits

Wellness program

Performance-based bonus

Job summary

United Skates of America Inc. in Jackson Township, NJ is seeking an Operations Manager for a full-time, hourly role at approximately 40 hours per week. You will lead daily facility operations, oversee staff, and deliver memorable guest experiences in a high-energy environment.

The role requires strong leadership, budgeting, and customer service skills, with evening/weekend availability and a willingness to travel for training. Medical benefits and bonus eligibility are offered.

Qualifications

• Experience managing operations, staff, and budgets.
• Ability to review sales, labor, and expenses and contribute to financial goals.
• Strong communication, leadership and customer service skills.

Responsibilities

• Oversee daily facility operations and maintain a safe, welcoming environment.
• Monitor sales, labor, expenses, and support budgeting, forecasting, and P&L.
• Develop and carry out sales and marketing initiatives to boost engagement.
• Recruit, train, coach, and support team members.
• Deliver excellent customer service and resolve guest concerns.
• Ensure health, safety and company policy compliance.

Skills

Operations management

Budgeting

Team leadership

Customer service

Communication

Problem solving

Job description

Operations Manager — Full-Time, Hourly

Location: United Skates of Jackson, 2270 W. County Line Road, Jackson Township, NJ 08527

Pay: $24.00 per hour, approximately 40 hours per week

With over 50 years of experience in recreation and entertainment facility management, United Skates of America is seeking an energetic, dependable Operations Manager to join our team in Jackson Township, NJ.

Our roller‑skating facility features roller and inline skating, an arcade, a novelty redemption shop, a pizza café, and birthday parties. If you enjoy leading a team and creating memorable guest experiences in a fast‑paced setting, we’d love to hear from you.

Key Responsibilities

• Oversee daily facility operations and help maintain a safe, welcoming environment for guests and team members.
• Monitor sales, labor, and expenses, and support budgeting, forecasting, and P&L performance.
• Help develop and carry out sales and marketing initiatives that increase customer engagement.
• Recruit, train, coach, and support team members.
• Deliver excellent customer service and resolve guest concerns professionally.
• Ensure compliance with health, safety, and company policies.

Qualifications

• Experience managing operations, staff, and budgets.
• Ability to work with sales and expense reports and contribute to financial goals.
• Strong communication, problem‑solving, leadership, and customer service skills.
• Experience in entertainment, hospitality, restaurants, retail, or another high‑volume environment preferred.
• Availability to work varied shifts, including evenings, weekends, and some holidays.
• Reliable transportation or willingness to relocate to the Jackson Township area.

What We Offer

• Medical benefits.
• Wellness program and Working Advantage employee perks.
• Eligibility for a performance‑based bonus plan.

Schedule and Training

• Full‑time, hourly position; approximately 40 hours per week.
• Day, evening, and night shifts; weekend availability required.
• Reports to the Regional Manager.
• Travel required for one to two weeks of company‑compensated training.