Operations Manager: Drive Growth & Service Excellence

US - LLC Recruiting; Houston (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401K Matching

Life Insurance

Wellness Program

Paid Time Off

Job summary

Convergint is seeking a full-time Operations Manager to join our dynamic team and help drive growth while delivering world-class service. You will lead branch operations, coordinate proposals and bookings, and mentor the operations staff to enhance skills and performance.

You will ensure customer satisfaction on all accounts and oversee contract execution, cost management and invoicing. We value integrity, accountability, and a collaborative, inclusive culture across our growing company.

Qualifications

• Education: College degree, trade school or equivalent experience.
• Minimum Experience: 3-5 years operations, service or field or project management.
• Preferred Experience: in electronics, fire alarm & life safety, building automation, and/or healthcare.

Responsibilities

• Manage, oversee and coordinate all branch operation activities including operations planning, qualifying potential business, and review of proposals and bookings.
• Coach, council and train the Operations force to improve individual skills.
• Oversee customer satisfaction on all installed accounts.
• Ensure execution of contracts – cost tracking, labor and subcontractors, scheduling, invoicing and collections.
• Perform other duties as requested.

Skills

Project management

Leadership

Financial analysis

Communication

Education

College degree or equivalent

Tools

Microsoft Project

Excel

PowerPoint

Word

Job description

Convergint is seeking a full-time Operations Manager to join our dynamic team and help drive growth while delivering world-class service. You will lead branch operations, coordinate proposals and bookings, and mentor the operations staff to enhance skills and performance.

You will ensure customer satisfaction on all accounts and oversee contract execution, cost management and invoicing. We value integrity, accountability, and a collaborative, inclusive culture across our growing company.