Operations Supervisor: Drive Projects & Customer Success

Convergint; Sioux Falls (SD); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Medical, Dental & Vision Plan

401K Matching Plan

Tuition reimbursement

Vehicle reimbursement plan or company

Cell phone reimbursement

Paid parental leave

Colleague Assistance Program

Wellness Program

Job summary

Convergint is seeking a full-time Operations Supervisor to join our dynamic team in Sioux Falls. You will drive results, oversee multiple projects, and contribute to our culture of growth as Convergint grows.

You will lead a high-performing team, manage resources and costs, ensure customer satisfaction, and collaborate with Operations leadership to deliver on-time, quality outcomes for our clients.

This role emphasizes teamwork, development, and a strong commitment to our core values.

Qualifications

• Customer focus; meet customer needs and wants.
• Leadership orientation; mentor others.
• Strong financial analysis and cost-control skills.
• Proficiency in Outlook, Project, Excel, Word and PowerPoint.
• Strong team leadership and facilitation skills.

Responsibilities

• Maximize customer satisfaction by executing projects.
• Manage resources, costs and customer satisfaction for project completion.
• Assist the Operations Manager and oversee Project Managers/Coordinators.
• Perform other duties as required.

Skills

Leadership

Customer focus

Cost control

Team leadership

Project management

Education

College degree or equivalent

Tools

Microsoft Outlook

Microsoft Project

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Convergint is seeking a full-time Operations Supervisor to join our dynamic team in Sioux Falls. You will drive results, oversee multiple projects, and contribute to our culture of growth as Convergint grows.

You will lead a high-performing team, manage resources and costs, ensure customer satisfaction, and collaborate with Operations leadership to deliver on-time, quality outcomes for our clients.

This role emphasizes teamwork, development, and a strong commitment to our core values.