Operations Manager — Drive Growth, Efficiency & Profit

Love's Travel Stops & Country Stores; Zanesville (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401k match

Medical insurance

Dental insurance

Vision insurance

Competitive pay

Career development

Quarterly bonus

Profit sharing

Job summary

Love's Travel Stops & Country Stores is seeking an Operations Manager in Ohio to oversee daily operations, drive efficiency, and ensure customer satisfaction. You will lead a team, manage processes across store, fuel, restaurant, and truck care, and execute strategies to grow sales.

The role requires 2+ years managing large-scale operations, budget and P&L experience, and a strong emphasis on safety and quality.

Qualifications

• 2+ years in retail or c-store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Ability to successfully complete a pre-employment drug screen and background check; additional screening may include motor vehicle check and/or DOT Physical.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting changes to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Communication

Customer service

Leadership

Teamwork

Organizational skills

Multi-tasking

Availability

Tech literacy

Job description

Love's Travel Stops & Country Stores is seeking an Operations Manager in Ohio to oversee daily operations, drive efficiency, and ensure customer satisfaction. You will lead a team, manage processes across store, fuel, restaurant, and truck care, and execute strategies to grow sales.

The role requires 2+ years managing large-scale operations, budget and P&L experience, and a strong emphasis on safety and quality.