Operations GM: Lead Teams, Grow Sales & Optimize Store Ops

Love's Travel Stops; Delphos (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) matching up to 5%

Insurance after 30 days (Medical/Dent/

Quarterly bonus program

Career development

Job summary

Love's Travel Stops is seeking an Operations Manager in Delphos, OH to oversee daily operations and drive efficiency, quality, and customer satisfaction. You will lead a team, manage processes, and implement strategies to grow sales in a dynamic retail, fuel, and food service environment.

The role requires 2+ years in similar management, strong communication, and solid budgeting experience. A commitment to safety, teamwork, and exceptional service will be essential.

Qualifications

• 2+ years in retail or travel-stop management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Communication

Organizational skills

Teamwork

Multitasking

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Love's Travel Stops is seeking an Operations Manager in Delphos, OH to oversee daily operations and drive efficiency, quality, and customer satisfaction. You will lead a team, manage processes, and implement strategies to grow sales in a dynamic retail, fuel, and food service environment.

The role requires 2+ years in similar management, strong communication, and solid budgeting experience. A commitment to safety, teamwork, and exceptional service will be essential.