Operations Manager - Disaster Restoration (Bonus Eligible)

Bms Cat; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Generous PTO

Vehicle allowance

Fuel card

Laptop provided

Smartphone

Job summary

BMS CAT in Orlando seeks an Operations Manager to oversee daily operations of the regional center, including warehouse, staffing, and logistics. You will ensure top performance in Fire and Water mitigation, cleanup of contents, and rebuild coordination.

Joining the management team, you will drive productivity, mentor staff, and maintain high customer and insurer satisfaction scores. A performance-based bonus is possible with branch profitability.

Qualifications

• 3–5 years in the restoration industry leading a diverse team.
• Experience across mitigation, restoration and/or construction.
• Strong organizational skills and ability to manage multiple plans.
• Proven track record of improving customer satisfaction and insurance scores.

Responsibilities

• Oversee daily operations of the regional center and warehouse.
• Manage staffing, training and scheduling to maximize productivity.
• Lead Fire and Water mitigation, cleaning and contents pack-out.
• Ensure high customer satisfaction and top insurance performance.

Skills

Team leadership

Operations management

Staffing

Scheduling

Logistics

Customer satisfaction

Mitigation

Job description

BMS CAT in Orlando seeks an Operations Manager to oversee daily operations of the regional center, including warehouse, staffing, and logistics. You will ensure top performance in Fire and Water mitigation, cleanup of contents, and rebuild coordination.

Joining the management team, you will drive productivity, mentor staff, and maintain high customer and insurer satisfaction scores. A performance-based bonus is possible with branch profitability.