Operations Manager

Bms Cat; Orlando (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan

Paid Time Off

Vehicle allowance

Company laptop

Smartphone

Job summary

BMS CAT & Blackmon Mooring in Orlando, FL seeks an Operations Manager to oversee daily regional operations, including mitigation, cleanup, rebuilds, and logistics. You will lead staff, schedule shifts, and ensure top service levels for customers and insurers.

The role offers base salary with bonus potential tied to branch profitability, plus benefits and a vehicle allowance. Prior restoration leadership experience is required.

Qualifications

• 3–5 years in restoration leading a diverse team.
• Experience in mitigation, restoration, and/or construction.
• Strong organizational skills and ability to manage multiple plans.

Responsibilities

• Oversee daily operations of the regional center.
• Ensure excellence in fire and water mitigation, cleaning and pack-out, rebuilds.
• Manage warehouse operations and all transportation/logistics.
• Hire, train, and schedule staff; maximize productivity.
• Maintain high customer satisfaction and insurance scores.

Skills

Leadership

Staffing & Scheduling

Logistics Management

Customer Service

Job description

BMS CAT is a national leader in disaster restoration. From initial clean-up to complete rebuilds, BMS CAT is there every step of the way. We work on multi-million dollar commercial projects as well as several thousand dollar residential losses and everything in between. Founded in 1948, we have a long standing reputation as a leader in our industry.

The Role

As the name suggests, the Operations Manager is responsible for the daily operations of our regional center. You will assure excellence in work performed including Fire and Water mitigation, cleaning and pack-out of contents, construction rebuilds and put-backs. You will have responsibility for the warehouse operations and all transportation and logistics functions. You will be responsible for staffing, training and scheduling of the team to ensure maximum productivity. This role is also responsible for assuring all customer satisfaction and insurance scores are kept at the highest levels.

The Opportunity

This position will allow you to grow professionally as you help manage a multi-million dollar business unit. As part of the management team, your skills will directly impact the growth of your branch as well as the continued expansion of our company. This is a high profile position with expected growth into greater leadership positions as you continue to build on success.

The Rewards

As an Operations Manager, you will receive a base salary along with an unlimited opportunity for bonuses based solely on the profitability of your branch. Your compensation will vary by experience level. This can be discussed during the first interview. We offer medical, dental, and vision insurance, 401 (k) plan, generous paid time off, and more. You will have a vehicle allowance, fuel card, company provided lap-top, and smart phone.

What You Must Have

To succeed in this role, you must have experience (3-5 years in the restoration industry)leading a diverse team of employees within the mitigation, restoration and/or construction market segments. You will need to show the ability to learn quickly and the drive to expand your career competencies. We look for people with high energy, the ability to energize others and the ability to execute multiple plans simultaneously. A high level of organizational skills and the ability to hold others accountable for performance is a key to success.

BMS CAT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.