Operations Manager, Dental

Westphalia Holdings; Lake Zurich (IL); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

PTO & Holidays

401(k) Safe Harbor

Growth Opportunities

Doctor-Led Leadership

Job summary

Westphalia Holdings’ Lake Zurich office is seeking a Dental Office Manager to lead daily operations of a busy practice, leveraging technology-driven tools to deliver exceptional patient care.

This doctor-owned group emphasizes collaboration, stability, and a strong team culture, with a Monday–Friday schedule and no nights or weekends, ensuring patient access and staff balance.

Qualifications

• 3+ years of Dental Office Manager experience.
• Strong knowledge of dental insurance, billing, scheduling, and treatment presentation.
• Proven leadership and team development skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead daily operations of a busy dental practice.
• Coach, mentor, and develop front office and clinical team members.
• Drive schedule optimization, production, and collections performance.
• Oversee insurance processing, treatment coordination, and accounts receivable.
• Maintain OSHA, HIPAA, and operational compliance standards.
• Foster a positive, patient-centered culture.

Skills

Leadership

Communication

Problem-solving

Dental office management

Insurance knowledge

Billing & scheduling

Treatment presentation

Denticon

Tools

Denticon

Job description

Dental Office Manager

Lake Zurich, Illinois

Lead a High-Performing Practice. Build an Exceptional Team.

Are you an experienced Dental Office Manager looking for an opportunity to lead a thriving, technology-driven practice without the bureaucracy of a corporate DSO?

We're seeking a strong operational leader to oversee our established Lake Zurich office. This is an opportunity to join a highly respected, doctor-owned group practice known for exceptional patient care, outstanding team culture, and long-term stability.

Why Join Us?

100% Doctor-Owned Organization — No private equity or outside investors

FFS & PPO Patient Base Only

Modern Technology — CBCT, intraoral scanners, lasers, and more

Collaborative Leadership Team & Direct Access to Doctors

Thousands of 5-Star Patient Reviews

Established, Growing Practice with Strong Community Reputation

Monday-Friday Schedule — No Nights or Weekends

What You'll Do

• Lead daily operations of a busy dental practice
• Coach, mentor, and develop front office and clinical team members
• Drive schedule optimization, production, and collections performance
• Oversee insurance processing, treatment coordination, and accounts receivable
• Maintain OSHA, HIPAA, and operational compliance standards
• Foster a positive, accountable, patient-centered culture

What We're Looking For

• 3+ years of Dental Office Manager experience
• Strong knowledge of dental insurance, billing, scheduling, and treatment presentation
• Proven leadership and team development skills
• Excellent communication and problem-solving abilities
• Stable employment history with demonstrated career growth
• Denticon experience preferred but not required

Benefits

• Medical Insurance (HMO, PPO & HSA Options)
• Dental & Vision Coverage
• Generous PTO & Paid Holidays
• 401(k) with 3% Safe Harbor Contribution
• Professional Growth Opportunities
• Supportive Doctor-Led Leadership Team