Dental Office Manager

Sheffield Square Dental; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer contributions

Monthly bonuses

Paid time off

Holiday pay

Flexible schedule

Job summary

Sheffield Square Dental Care in Chicago, IL seeks a proactive Office Manager to oversee daily operations, patient flow, scheduling, and all front desk activities on site. The role supports a smooth patient experience in a welcoming, professional atmosphere.

You will collaborate with care providers to enhance office performance, coordinate billing and insurance, and lead a small team, delivering high-quality customer service in a friendly environment in the Lakeview area.

Qualifications

• Oversee daily operations of the dental practice.
• Manage patient flow, scheduling, and front desk activities.
• Coordinate billing and insurance processes.
• Lead and develop a small team of staff.
• Communicate clearly with patients and colleagues to ensure quality care.

Responsibilities

• Oversee daily operations of the dental practice.
• Manage patient flow, scheduling, and front desk activities.
• Coordinate billing and insurance processes.
• Lead and develop a small team.
• Communicate clearly with patients and staff to ensure quality care.

Skills

Practice management

Customer service

Scheduling

Billing & insurance

Team leadership

Communication

Technology literacy

Education

Associate degree preferred

Bachelor’s degree preferred

High school diploma

Tools

Practice management software

Job description

Company Description Sheffield Square Dental Care is a small, privately owned dental practice that prioritizes great customer service in a comfortable, relaxed environment. The practice uses state‑of‑the‑art technology and modern treatment methods to support high‑quality patient care. Team members work in a setting that values professionalism, efficiency, and a welcoming atmosphere for patients. Sheffield Square Dental Care is committed to creating positive experiences for every patient who visits the office.

Role Description The Dental Office Manager is a full‑time, on‑site role located in the vibrant Lakeview neighborhood of Chicago, IL. As the office manager you will be responsible for overseeing the daily operations of the practice. This role manages patient flow and communication, appointment scheduling, and ALL front desk activities to ensure a smooth and efficient experience. This position handles patient inquiries, promotes high‑quality customer service, assists with practice marketing efforts, and collaborates closely with care providers to optimize office performance and patient satisfaction.

What makes us different:

• Our Office Manager is respected as a true leader of the team
• A Doctor and team who value collaboration and open communication
• A small, close‑ knit teamwhere your contributions truly make a difference
• Amazing patients who are friendly, engaged, and genuinely happy to be a part of our practice
• Located in the heart of fun, vibrant Lakeview (with FREE parking)

Qualifications:

• Demonstrated skills in Dental Practice Management to oversee daily operations and workflow.
• Strong Customer Service and Communication skills to interact effectively with patients, the team, and other dental professionals.
• Understanding of Dental Care processes and terminology to support clinical staff and patient communication.
• Extensive experience with scheduling systems, billing, and insurance coordination in a dental setting.
• Proficiency with office software and practice management systems; ability to learn new technology quickly.
• Organizational and problem‑solving abilities, with attention to detail and a focus on accuracy.
• Leadership experience in supervising a team, managing performance, and fostering a collaborative team environment.
• High school diploma or equivalent required; associate or bachelor’s degree in business, healthcare administration, or related field preferred.
• Prior experience in a dental office management role is strongly preferred.

• Employer- sponsored 401(k) with guaranteed employer contributions
• Monthly bonuses
• PTO, Sick pay, and Holiday pay
• A flexible schedule for an excellent work‑life balance