Operations Manager: Data-Driven Leader in Fast-Paced Ops

Amazon; Dundalk (MD); On-site; USD 91,000 - 136,500; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager in the United States (Maryland). You will lead a team of salaried and hourly employees, drive safety, quality, and delivery performance, and partner with Safety, Engineering, Loss Prevention, and HR to meet business objectives.

You will motivate your team, manage productivity plans, and ensure customer orders are delivered on time. A Bachelor's degree or equivalent, or 2+ years of Amazon experience, plus flexibility with shifts, are required.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee management

Performance metrics

Lean Six Sigma

Team leadership

Analytical skills

Customer service

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in the United States (Maryland). You will lead a team of salaried and hourly employees, drive safety, quality, and delivery performance, and partner with Safety, Engineering, Loss Prevention, and HR to meet business objectives.

You will motivate your team, manage productivity plans, and ensure customer orders are delivered on time. A Bachelor's degree or equivalent, or 2+ years of Amazon experience, plus flexibility with shifts, are required.