Operations Manager

Lumbermens; Youngstown (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP

Health insurance

401(k)

PTO

Paid holidays

Training and development

Advancement opportunities

FSAs

Job summary

Lumbermen’s, headquartered in Grand Rapids, Michigan, is expanding with a temporary Warren, OH location and a permanent Youngstown base. The Operations Manager will lead the warehouse team, collaborate with suppliers, customers and the sales team, and drive safety and continuous improvement initiatives.

The role requires strong leadership, a business-minded approach, and experience in distribution or retail, with potential travel within the first six months to learn from current centers.

Qualifications

• Associate’s or Bachelor’s degree in Business Management or a related field or commensurate experience
• 5-7 years’ management experience
• Distribution or retail experience is strongly desired, building materials experience is beneficial

Responsibilities

• Model Lumbermen’s mission, vision, and promise to employee owners
• Provide leadership for Youngstown and Warren division
• Recruit, hire, train, and develop an exceptional team
• Set operational goals and monitor progress against them
• Provide ongoing feedback and conduct performance check-ins
• Monitor service quality, budgets, labor adherence, and productivity metrics
• Analyze capital expenditures and justify expenditures to improve efficiency and revenue
• Ensure safety/OSHA/DOT compliance and oversee fleet maintenance
• Drive Lumbermen’s Safety Program and leaning initiatives
• Coordinate maintenance, supplies, and building needs for Youngstown and Warren

Skills

Leadership

Continuous Improvement

Communication

Problem Solving

Self-motivated

Microsoft Office

Education

Bachelor’s degree in Business Management

Associate degree in Business Management

Tools

Microsoft Office

Job description

Looking to build your career with a growing company? Lumbermen’s is excited to open our temporary location in Warren, OH, as we begin expanding our presence to better serve customers throughout Western Pennsylvania. This Warren location will serve as our home base while we build our permanent facility in Youngstown, OH. Over the next year, we’ll be hiring and training new Employee Owners who will help us establish our team in Warren and prepare for the transition to our new Youngstown facility once construction is complete.

WHO WE ARE:

Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered.

Travel

The Operations Manager will be required to travel to various Lumbermen's locations within their first 6 months to learn from our current distribution centers. They will learn how to receive, pull, and load James Hardie and other materials.

POSITION SUMMARY:

The Operations Manager will work in our Youngstown, OH location to help lead our warehouse team in working alongside our suppliers, customers, and sales team to deliver superior products in our building materials segment. The primary responsibilities for this position include:

• Modeling and communicating Lumbermen’s mission, vision, and promise to all employee owners
• Providing overall leadership and direction for the Youngstown and Warren division
• Recruiting, hiring, training and developing an exceptional team
• Setting operational goals, tracking progress, and making necessary changes to meet those goals
• Managing, providing ongoing feedback to, and facilitating performance check ins for all Youngstown division employee owners
• Monitoring key operational performance measures such as: service quality, expense budgets, adherence to labor budgets, and other productivity measures
• Analyzing capital expenditures and preparing expenditure justificationsManaging divisional P & L and working to improve efficiency and increase revenue
• Ensuring compliance with safety/OSHA/DOT regulations
• Overseeing fleet maintenance in conjunction with transportation team
• Drive and model Lumbermen’s Safety Program and initiatives to ensure employee owner safety
• Sourcing, coordinating, and facilitating building and ground maintenance, utility, and packaging supplies for the Youngstown and Warren Division
• Ensuring compliance with corporate policies and procedures
• Modeling and leading a culture of continuous improvement using lean principles and encouraging the sharing of ideas and suggestions
• Acting as a process improvement champion
• This position will start in Warren, OH and then move to our location in Youngstown, OH once the building has been built.

At Lumbermen’s, we pride ourselves on treating our customers like family and delivering exceptional service. It’s crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment.

Ideal candidates for this role have a combination of demonstrated leadership and business acumen in both finance and operations.

REQUIRED EDUCATION/EXPERIENCE:

• Associate’s or Bachelor’s degree in Business Management or a related field or commensurate experience
• 5-7 years’ management experience
• Distribution or retail experience is strongly desired, building materials experience is beneficial

REQUIRED SKILLS:

• Demonstrated leadership capability
• Mindset of and inclination toward continuous improvement
• Positive attitude
• Desire to facilitate successful outcomes through effective problem solving
• Effective communication skills
• Self-motivated
• Comfort with Microsoft Office Suite

WHAT WE OFFER:

Lumbermen’s exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and “family” here and help live out the Lumbermen’s promises of committing to those who count on us, doing what’s right, exercising sound business practices, and earning consideration. Other benefits include:

• A collaborative and supportive work environment
• ESOP (Employee Stock Ownership Plan) – generous company-funded retirement
• Medical, dental, vision, and life insurance
• Flexible spending/health savings account
• 401(k)
• The Source
• Ulliance Life Advisor EAP
• Paid time off
• Paid holidays
• Training and development
• Advancement opportunities

Lumbermen’s is proud to be a drug and alcohol-free workplace. In addition, Lumbermen’s will not discriminate against any employee or candidate because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.