Operations Manager

Evlo AI; Washington (District of Columbia); Remote; USD 120,000 - 180,000; Full time

Job summary

Evlo AI is seeking an operations professional to act as the backbone of a fast-moving tech organization in Washington, DC. You will design workflows, drive cross-functional initiatives, and measure whether the operational machinery works, turning ambiguity into structure.

You will own core processes across onboarding, procurement, vendor management, and internal tooling, build dashboards, and run weekly reviews with clear owners and timelines to keep engineering, product, and go-to-market teams

Qualifications

• 4–7 years in operations, programs, or business operations at a high-growth tech company.
• Ability to manage multiple concurrent projects with clear deliverables and timelines.
• Strong analytical toolkit; experience with BI tools; SQL a plus.
• Bachelor's degree in business, engineering, or related field.

Responsibilities

• Own and improve onboarding, procurement, vendor management, and internal tooling processes.
• Lead cross-functional projects from scoping to execution and retrospective.
• Build dashboards to track KPIs like cycle time, headcount ramp, and tool spend.
• Manage operations tech stack (Okta, Expensify, Notion, Slack workflows).
• Run weekly reviews and surface blockers with owners and timelines.
• Partner with finance on budget tracking and forecasting for operational spend.
• Write and maintain SOPs and internal docs.

Skills

Project management

Cross-functional teamwork

Analytical skills

SQL

Business intelligence tools

Written communication

Education

Bachelor's degree in business/engineering

Tools

Atlassian Suite

Notion

HRIS

Okta

Expensify

Slack

Job description

About The Role

The role is the operational backbone of a fast-moving technology organization: building the systems, processes, and coordination rhythms that keep engineering, product, and go-to-market teams executing in sync.

This is a hands-on role for someone who thrives on turning ambiguity into structure — designing workflows, driving cross-functional initiatives, and measuring whether the operational machinery actually works. The team operates remotely from Washington, DC and supports a scaling company with real infrastructure and real deadlines.

Key Responsibilities

• Own and continuously improve core operational processes across onboarding, procurement, vendor management, and internal tooling
• Drive cross-functional projects end-to-end — from scoping and planning through execution, retro, and documented outcomes
• Build and maintain operational dashboards (Looker, Tableau, or similar) tracking KPIs like cycle time, headcount ramp, and tool spend
• Manage the operations tech stack (Okta, Expensify, Notion, Slack workflows) and evaluate new tools as the company scales
• Run weekly business reviews and operating cadences, surfacing blockers and risks to leadership with clear owners and timelines
• Partner with finance on budget tracking and forecasting for operational spend
• Write and maintain SOPs and internal documentation that reduce tribal knowledge and onboarding time

What We Are Looking For

• 4-7 years of operations, program management, or business operations experience, ideally at a high-growth technology company
• Proven ability to run multiple concurrent projects with clear deliverables, timelines, and measurable outcomes
• Strong analytical toolkit: advanced spreadsheets, SQL a plus, and hands-on experience with BI tools
• Experience administering or deeply using operations tooling (Atlassian suite, Notion, HRIS platforms)
• Excellent written communication — comfortable writing decision memos, project plans, and executive summaries
• Bachelor's degree in business, engineering, or a related field, or equivalent practical experience
• Bonus: PMP or equivalent certification, experience supporting remote-first teams, or exposure to corporate security/compliance programs (SOC 2, ISO 27001)