Operations Manager

Evlo AI; Minneapolis (MN); On-site; USD 90,000 - 140,000; Full time

Job summary

Evlo AI is seeking an Operations Manager to own the operational backbone of our fast-growing tech company. You will run programs, processes, and cross-functional coordination that keep engineering, product, and go-to-market teams executing at pace, translating strategy into structured, measurable execution.

This hands-on role identifies bottlenecks, builds scalable workflows, and drives projects to outcomes.

Qualifications

• 4–7 years of experience in operations, program management, or business operations, ideally at a high-growth technology company.
• Strong project management skills with hands-on experience in Jira, Asana, or similar work management tools.
• Proficient in data analysis and reporting using SQL, Excel/Google Sheets, or BI tools (Looker, Tableau).
• Track record of designing and shipping process improvements with quantified business impact.
• Excellent written and verbal communication; able to align stakeholders across engineering, sales, and finance.
• Bachelor’s degree in business, operations, engineering, or related field, or equivalent practical experience.
• Bonus: Experience with SQL-based analysis, OKR frameworks (e.g., Lattice, 15Five), or building ops automations; PMP or equivalent certification.

Responsibilities

• Own and continuously improve core operational processes, documenting SOPs and workflows in tools like Notion or Confluence
• Drive cross-functional projects end-to-end, managing timelines, owners, and deliverables in Jira, Asana, or Linear
• Build and maintain operational dashboards (Looker, Tableau, or Google Sheets-based reporting) covering KPIs like headcount, spend, and process cycle times
• Coordinate quarterly planning: track OKRs, run retrospectives, and surface blockers to leadership
• Manage vendor relationships and SaaS tooling stack, including procurement, renewals, and license optimization
• Partner with finance and people ops on budget tracking, headcount planning, and onboarding logistics
• Identify and implement process automations using tools like Zapier or internal scripts to reduce manual work

Skills

Project management

Cross-functional collaboration

Data analysis

Communication

Vendor management

Process improvement

Education

Bachelor's degree in business/related field

Tools

Jira

Asana

Looker

Tableau

SQL

Notion/Confluence

Job description

About The Role

The role owns the operational backbone of a fast-growing technology company: running the programs, processes, and cross-functional coordination that keep engineering, product, and go-to-market teams executing at pace. The operations manager works closely with leadership to translate strategy into structured, measurable execution.

This is a hands-on role for someone who thrives on identifying bottlenecks, building scalable workflows, and driving projects to measurable outcomes. From vendor and tooling management to OKR tracking and operational reporting, the role directly shapes how efficiently the business runs as it scales.

Key Responsibilities

• Own and continuously improve core operational processes, documenting SOPs and workflows in tools like Notion or Confluence
• Drive cross-functional projects end-to-end, managing timelines, owners, and deliverables in Jira, Asana, or Linear
• Build and maintain operational dashboards (Looker, Tableau, or Google Sheets-based reporting) covering KPIs like headcount, spend, and process cycle times
• Coordinate quarterly planning: track OKRs, run retrospectives, and surface blockers to leadership
• Manage vendor relationships and SaaS tooling stack, including procurement, renewals, and license optimization
• Partner with finance and people ops on budget tracking, headcount planning, and onboarding logistics
• Identify and implement process automations using tools like Zapier or internal scripts to reduce manual work

What We Are Looking For

• 4-7 years of experience in operations, program management, or business operations, ideally at a high-growth technology company
• Strong project management skills with hands-on experience in Jira, Asana, or similar work management tools
• Proficient in data analysis and reporting using SQL, Excel/Google Sheets, or BI tools (Looker, Tableau)
• Track record of designing and shipping process improvements with quantified business impact
• Excellent written and verbal communication; able to align stakeholders across engineering, sales, and finance
• Bachelor’s degree in business, operations, engineering, or a related field, or equivalent practical experience
• Bonus: Experience with SQL-based analysis, OKR frameworks (e.g., Lattice, 15Five), or building ops automations; PMP or equivalent certification