Operations Manager

Carazo Enterprise SL; United States; Remote; USD 33,000 - 39,000; Full time

Job summary

Carazo Group is seeking an experienced Operations Leader to own procurement, order management, and the business-support function across regions. You will supervise a small team, drive cross-functional initiatives, and implement standardized processes to enable the CEO to focus on strategic priorities.

The role offers high autonomy, close access to the CEO, and potential for growth into broader operations leadership. Transparent remote-work setup with international coordination.

Qualifications

• University degree in business, management, finance, or related field.
• Proven track record in operations or multi-country project delivery.
• Direct team management experience with accountability for outcomes.
• Ability to own vague goals and deliver finished results with minimal supervision.
• Excellent written and spoken English.

Responsibilities

• Own internal operational engine: procurement, order management, and business-support functions.
• Lead and develop the business-support and procurement teams.
• Plan and drive cross-functional projects from inception to completion.
• Document SOPs, checklists, and workflows to standardize processes.
• Coordinate across sales, HR, finance, and logistics to meet deadlines.

Skills

Operations

Project management

Team management

Process documentation

English fluency

Excel/Google Sheets

Executive coordination

Education

Bachelor's degree in business/management/finance

Tools

Asana

ClickUp

Notion

Monday

Excel

Google Sheets

Job description

ABOUT CARAZO GROUP

Carazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to retailers, B2C e-commerce, field sales in Spain’s estanco channel, and bonded-warehouse logistics. We are in a phase of rapid, structured growth and are building a strong leadership layer to scale the group.

THE ROLE

You will own the internal operational engine of the group — procurement and order management, the business-support team, and cross-functional projects — so the CEO can step out of day-to-day operations. This is effectively the CEO’s right hand: you take ambiguous goals and return finished results, and you keep the group’s back office running cleanly across countries and time zones.

WHAT YOU WILL OWN

• Procurement & orders — own supplier coordination, purchasing, and end-to-end order processing and fulfillment coordination.
• Team leadership — lead and prioritize the business-support team (business assistants) and procurement staff; own their output, not just their calendar.
• Projects & implementations — run new initiatives end-to-end (planning, execution, follow-through) across the group.
• Process & systems — build and document SOPs, checklists, and workflows; standardize how work gets done.
• Cross-functional coordination — align sales, HR, finance, and logistics to hit deadlines across multiple jurisdictions.
• CEO leverage — act as a filter and force-multiplier for the CEO; escalat only what truly needs the CEO, decide the rest.
• Reporting & tools — track operational KPIs and run the work through project-management tools and spreadsheets, not memory.

WHAT WE ARE LOOKING FOR

• Operations / project management track record — proven experience running operations or projects at a comparable multi-function or multi-country scale.
• Team management — has directly managed a small team (assistants, coordinators, or procurement) and owned results.
• Process builder — can show SOPs, playbooks, or systems you created that others still use.
• Ownership & low-supervision — takes a vague goal and delivers a finished result without hand-holding; strong prioritization and judgment.
• English — fluent written and spoken English is mandatory.
• Education — a university degree (Bachelor’s or higher) in business, management, finance, or a related field is required.
• Tools — proficient with project-management software (Asana / ClickUp / Notion / Monday) and strong in Excel / Google Sheets.
• Reliability & accuracy — excellent organization and attention to detail; procurement and orders leave no room for sloppiness.

NICE TO HAVE

• Advanced or distinguished degree — a Master’s degree, or a Bachelor’s awarded with honours / distinction (a “red diploma”), is valued — it reflects the attention to detail this role demands.
• Process & PM certification — Scrum Master (PSM / CSM), PMP, PRINCE2, or Lean Six Sigma (Green / Black Belt) is a strong plus.
• Russian — you would work directly with a Russian-speaking CEO; Russian is a strong advantage.
• Spanish — useful for supplier and Latin America coordination.
• Industry — experience in distribution, logistics, e-commerce, or FMCG.

COMPENSATION & DETAILS

• Compensation — USD 3,000–3,500 per month, depending on experience.
• Setup — full-time, fully remote, engaged as an independent contractor.
• Growth — high autonomy and direct access to the CEO, with room to grow into a broader operations-leadership seat.