Operations Manager

Bighorn Law; Town of Florida (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Bighorn Law is seeking an Operations Manager who can translate leadership direction into consistent, structured execution within a small, fast-moving firm. This hands-on role partners with the Firm Administrator to run business systems, keep workflows moving, ensure billing and collections discipline, and maintain reliable day-to-day operations.

Ideal candidates are mid-career professionals who bring practical process improvements without adding bureaucracy.

Qualifications

• Mid-career professional with strong operations experience in professional services.
• Ability to implement structured processes in a small, fast-moving firm.
• Track record of improving workflows and accountability.

Responsibilities

• Translate leadership direction into consistent execution.
• Partner with the Firm Administrator to run business systems.
• Maintain billing discipline, collections, and day-to-day operations.

Skills

Operations management

Process improvement

Leadership

Cross-functional collaboration

Tools

Billing software

CRM

Job description

Our law firm is seeking an Operations Manager who can turn leadership direction into consistent execution. This is a hands-on role for a capable, mid-career professional who knows how to bring structure to a small, fast-moving organization without adding unnecessary bureaucracy.

You will serve as the Firm Administrator’s operational partner and primary executor of the firm’s business systems—keeping people accountable, workflows moving, data visible, billing and collections disciplined, and day-to-day operations running reliably.