Operations Manager

Hell's Kitchen- MIA; Torch of Friendship (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

401(k)

Insurance – Medical, Dental & Vision

Flexible scheduling

Employee Assistance Program with coach

Staff discounts in US & UK restaurants

Discounts for friends and family

Job summary

Gordon Ramsay Restaurants in Miami is seeking a Restaurant Manager to join the management team. You will uphold the Gordon Ramsay brand, lead a high-performing team, and ensure exceptional guest experiences in a busy fine-dining setting.

You will drive service standards, mentor staff, maintain health and safety compliance, and collaborate with culinary and front-of-house talent to deliver world-class hospitality that reflects the energy of Hell's Kitchen.

Qualifications

• Experience as a Restaurant Manager in fine dining.
• Experience in a high-volume restaurant.
• Ability to recruit, develop and retain a strong kitchen team.
• Excellent verbal and written communication.
• Strong leadership and brand standards adherence.

Responsibilities

• Oversee daily restaurant operations and guest satisfaction in a lively Miami setting.
• Lead and motivate the team to deliver Gordon Ramsay standards.
• Ensure health, safety and food safety compliance.
• Manage supply chain, inventory, and P&L targets.
• Recruit, train, and retain a high-performing staff.

Skills

Leadership

Recruiting

Team Management

Communication

High-Volume Experience

Food Safety Knowledge

Job description

We are now looking for aRestaurant Managerto join the management team atHell’s Kitchen - Miami.

With beautifully-plated dishes, experiential cocktails being served in smoking lanterns, delectable desserts, and the famous red and blue kitchen, Chef Ramsay brings the energy ofHell’s Kitchen to Miami - w ith beautiful views from downtown Miami serving iconic Chef Ramsay dishes like Beef Wellington, Pan-Seared Scallops, Lobster Risotto, and one of Chef Ramsay’s personal favorites, Sticky Toffee Pudding.

The Restaurant Manager must have:

• The motivation and leadership skill to represent the Gordon Ramsay Brand and its world class hospitality standards
• Previous experience as a Restaurant Manager within a fine dining establishment
• Previous experience in a high-volume restaurant
• A keen eye for detail to ensure delivery of the Hell’s Kitchen brand standards and the highest levels of food quality at all times
• A proven track record of recruiting, developing, motivating and retaining a high performing kitchen team
• A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the operation
• Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders
• Ability to multitask and effectively manage relationships at all levels

Key Accountabilities:

• Be responsible for effectiveexecution of the operation, whilst ensuring consistent presentation andguestsatisfaction in a lively restaurant and bar, interacting with guests and making each visit a memorable one!
• Being a leader, effectively managing the team and driving quality service and standards
• Responsibility for leading, inspiring and motivating the team to achieve loyalty and retention
• Responsible for the overall compliance of Health & Safety, and Food Safety to both statutory, and Gordon Ramsay Restaurants standards
• Ensuring the supply chain and stock control is effectively managed and controlled in keeping with the concept and in line with Gordon Ramsay Restaurant standards
• Effective management of targets set
• Effectively coordinate, control and manage all resources and commercials to deliver all targets of the P&L

What’s in it for you:

• Competitive salary
• 401 (k)
• Insurance – Medical, Dental & Vision
• Flex Time
• Employee Assistance Program offering counseling, assistance for personal, financial, and legal issues, self-help resource benefits, personal and professional coaching, wellness benefits, and much more!
• Access to our world-class training & development opportunities globally
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment
• A fantastic staff discount in US & UK restaurants
• Discount for your Friends & Family in all US & UK Restaurants

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We use eVerify to confirm U.S. Employment eligibility.