Operations Manager Final Mile

GEODIS; Phoenix (AZ); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Maternity leave

Parental leave

Employee discounts

Wellness programs

Daycare discount

Volunteer opportunities

Job summary

GEODIS is seeking an Operations Manager Final Mile to lead warehousing and distribution activities in a fast-paced environment. You will establish procedures, manage staff, and partner with customers to ensure satisfaction while maintaining safety standards.

Responsibilities include coordinating with other departments, overseeing equipment and facility condition, and driving efficiency through KPIs and lean practices.

Qualifications

• WMS experience is required.
• Experience with labor management systems and productivity initiatives preferred.
• Lean certifications preferred.
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to read, analyze, and interpret general business materials and regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information to groups of managers, clients, and customers.
• Ability to solve practical problems with limited standardization.
• Ability to interpret written or verbal instructions.

Responsibilities

• Establishes and leads operational procedures for verification of shipments, handling and disposition of materials, and inventory accuracy.
• Maintains the physical condition of warehouse and equipment.
• Submits repair and replacement requests for equipment as needed.
• Coordinates warehouse activities with customer service and sales.
• Partners with customers to ensure high satisfaction and follow up on concerns.
• Ensures safe warehouse operations and compliance with standards.

Skills

WMS experience

Labor management systems

Lean certification

PC literacy

MS Office

Regulatory reading

Report writing

Presentation skills

Problem solving

Process interpretation

Job description

Operations Manager Final Mile

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current
• Ensures the physical condition of warehouse and equipment are properly maintained
• Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
• Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
• Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
• Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
• Leads an efficient and successful operations while successfully mitigating any barriers to success
• Partners with engineering to implement and maintain proper layout of warehouse and product placement
• Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
• Ensures adequate staffing, training, coaching and development for employees
• Reports employees' hours worked to Payroll on a weekly basis
• Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
• Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
• Effectively manages the budget and P&L of the operation
• Addresses complaints and resolves problems
• For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

What you need:

• Experience with warehouse management systems preferred
• Experience with labor management systems and productivity initiatives preferred
• Lean certifications preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!