Operations Manager

Eclipse Advantage; Sacramento (CA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Career development

Job summary

Eclipse Advantage is seeking an Operations Manager in Sacramento to lead day-to-day operations across multiple departments and shifts. You will ensure safe, efficient activities aligned with customer requirements and drive standardized procedures and best practices.

Responsibilities include managing risks, improving labor productivity, reporting metrics, and presenting scorecards to leadership and clients. The role emphasizes strategic problem-solving, cost reduction, and a strong safety culture.

Qualifications

• 3-5 years of experience in operational management.
• Proven ability to develop workforce strategies and drive process improvements.
• Strong data analysis skills, with the ability to use metrics to inform decision-making.
• Excellent communication and interpersonal skills, with experience managing challenging client conversations.
• A self-starter with the ability to adapt quickly, motivate teams, and deliver results in a complex, fast-paced environment.

Responsibilities

• Lead day-to-day operations across multiple departments and shifts.
• Ensure operational activities are executed safely, efficiently, and in accordance with customer requirements.
• Implement standardized operating procedures and best practices.
• Manage operational risks and ensure timely resolution of service issues.
• Drive operational consistency and compliance across all assigned shifts.
• Own and continuously improve labor productivity and operational efficiency.
• Manage the departments to achieve establish productivity targets and performance expectations.
• Analyze operational metrics and implement corrective actions when performance falls below expectations.
• Drive initiatives focused on cost-per-unit reduction, throughput improvement, labor optimization, and waste elimination.
• Develop, manage, and report daily, weekly, monthly, and quarterly operational scorecards.
• Ensure accurate collection, analysis, and reporting of operational data.
• Present scorecard results to senior leadership, customers, and operational teams.
• Investigate KPI variances and develop action plans to improve results.
• Establish accountability mechanisms for site leadership to achieve performance targets.
• Serve as the primary operational contact for customer.
• Address operational concerns proactively and ensure timely resolution.
• Manage operational budgets and labor spend.
• Monitor profitability and operational costs across assigned shifts.
• Forecast labor requirements and manage staffing expenses effectively.
• Identify opportunities to improve margins through productivity enhancement and cost reduction initiatives.
• Build a high-performance culture focused on accountability and results.
• Promote a culture of safety and operational excellence.
• Ensure compliance with all health and safety regulations, customer requirements, and company policies.

Skills

Operational leadership

Data analysis

Process improvement

Client relationship management

Strategic problem solving

Job description

Operations Manager - Sacramento - Project-based (10 months) - Bilingual

Your Mission: Lead Operations and Drive Strategic Success

As an Operations Manager at our onsite in Sacramento, California, you will oversee day-to-day operations across multiple departments and shifts, ensuring operational excellence and fostering strong client relationships. Your mission is to manage and optimize the performance within the facility while driving business growth and delivering exceptional service. If you thrive on managing complex operations, enjoy building client trust, and have a knack for strategic problem-solving, this is your opportunity to make a significant impact.

Your Rewards: Unmatched Compensation & Growth

• Comprehensive benefits package, including top-tier health insurance
• Boundless opportunities for personal and professional development, propelling your career to new heights

What you will be doing:

• Lead day-to-day operations across multiple departments and shifts.
• Ensure operational activities are executed safely, efficiently, and in accordance with customer requirements.
• Implement standardized operating procedures and best practices.
• Manage operational risks and ensure timely resolution of service issues.
• Drive operational consistency and compliance across all assigned shifts.
• Own and continuously improve labor productivity and operational efficiency.
• Manage the departments to achieve establish productivity targets and performance expectations.
• Analyze operational metrics and implement corrective actions when performance falls below expectations.
• Drive initiatives focused on cost-per-unit reduction, throughput improvement, labor optimization, and waste elimination.
• Develop, manage, and report daily, weekly, monthly, and quarterly operational scorecards.
• Ensure accurate collection, analysis, and reporting of operational data.
• Present scorecard results to senior leadership, customers, and operational teams.
• Investigate KPI variances and develop action plans to improve results.
• Establish accountability mechanisms for site leadership to achieve performance targets.
• Serve as the primary operational contact for customer.
• Address operational concerns proactively and ensure timely resolution.
• Manage operational budgets and labor spend.
• Monitor profitability and operational costs across assigned shifts.
• Forecast labor requirements and manage staffing expenses effectively.
• Identify opportunities to improve margins through productivity enhancement and cost reduction initiatives.
• Build a high-performance culture focused on accountability and results.
• Promote a culture of safety and operational excellence.
• Ensure compliance with all health and safety regulations, customer requirements, and company policies.

Your Launchpad: Why Eclipse Advantage?

• Join a team that thrives on innovation, creativity, and pushing boundaries
• Immerse yourself in a dynamic, supportive environment that fuels your passion and drive
• Benefit from our unwavering commitment to your professional growth and success

Position Requirements:

• 3-5 years of experience in operational management
• Proven ability to develop workforce strategies and drive process improvements.
• Strong data analysis skills, with the ability to use metrics to inform decision-making.
• Excellent communication and interpersonal skills, with experience managing challenging client conversations.
• A self-starter with the ability to adapt quickly, motivate teams, and deliver results in a complex, fast-paced environment.

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to meet your needs in accordance with applicable laws. You can contact us directly at [e-mail]

Eclipse Advantage is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, national or ethnic origin, disability, or any other characteristic protected by applicable law.