Operations Manager

Masis Professional Group; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits (100% paid)

Early working hours

Bonus opportunity

Growth potential in small company

Job summary

Masis Professional Group is seeking an experienced Operations Manager to lead our Phoenix PCBA facility. Translate strategic objectives into safe, efficient production aligned with high quality standards.

The role focuses on production scheduling, lean improvements, and cross-functional collaboration to deliver on-time, defect-free products for customers. Strong leadership and regulatory awareness are required.

Qualifications

• Bachelor’s degree in Electrical Engineering, Electronics Engineering, Manufacturing Management, Industrial Engineering, Operations Management, or related discipline preferred.
• Minimum of 5 years of progressive operations or production management experience within an EMS, PCBA, or contract electronics manufacturing environment.
• Demonstrated success leading high-mix, low-to-medium volume manufacturing operations.
• Experience with turnkey manufacturing and electromechanical box-build production strongly preferred.

Responsibilities

• Develop and manage the master production schedule to ensure on-time delivery while balancing labor, material, and equipment utilization.
• Oversee daily manufacturing operations to maximize productivity, efficiency, and customer satisfaction.
• Collaborate with Engineering and Production teams to support New Product Introduction and transition products from prototype to full-scale production.
• Monitor production performance and address bottlenecks to meet goals and commitments.
• Lead Lean initiatives to reduce waste and improve quality, cost, and scalability.

Skills

Operations management

Manufacturing management

EMS/PCBA industry experience

Turnkey manufacturing

High-mix manufacturing

Education

Bachelor's degree in Electrical/Electronics/Industrial/Manufacturing Operations

Job description

We are seeking an experienced and results-oriented Operations Manager to lead manufacturing operations at our PCBA Phoenix facility. This individual will be responsible for translating strategic objectives into operational execution, ensuring production activities are conducted safely, efficiently, and in accordance with the highest quality standards.

• 100% paid medical/dental/vision
• Early working hours
• Bonus opportunity
• Small company with growth

Key Responsibilities-

Production Management & Scheduling

• Develop and manage the master production schedule to ensure on-time delivery while effectively balancing labor capacity, material availability, and equipment utilization.
• Oversee daily manufacturing operations to maximize productivity, efficiency, and customer satisfaction.
• Collaborate with Engineering and Production teams to support successful New Product Introduction (NPI) activities and transition products from prototype to full-scale production.
• Monitor production performance and proactively address bottlenecks to meet operational goals and customer commitments.

Quality & Regulatory Compliance

• Ensure compliance with IPC-A-610, J-STD-001, and other applicable industry workmanship standards.
• Maintain adherence to ISO 9001 quality management requirements, ESD controls, and product traceability standards.
• Lead root cause investigations and corrective action initiatives related to production defects, non-conformances, and process deviations.
• Support compliance with ISO 13485 (Medical Devices), AS9100 (Aerospace & Defense), and ITAR regulations; prior experience in these environments is highly desirable.

Operational Excellence & Continuous Improvement

• Drive Lean Manufacturing and continuous improvement initiatives to reduce waste, improve productivity, and enhance product quality.
• Monitor and analyze key operational metrics, including:
• Overall Equipment Effectiveness (OEE)
• First Pass Yield (FPY)
• Scrap and rework rates
• Cycle times
• Quality performance indicators
• Implement process improvements that support cost reduction and operational scalability.
• Lead, mentor, and develop production supervisors, technicians, assemblers, and support staff.
• Foster a culture of safety, accountability, teamwork, and continuous improvement.
• Manage workforce planning, training programs, staffing requirements, certifications, and performance evaluations.
• Partner with Human Resources and leadership teams to support hiring and organizational growth initiatives.

Materials, Inventory & Supply Chain Management

• Coordinate closely with Procurement, Planning, and Warehouse teams to ensure material availability and production readiness.
• Monitor inventory accuracy and support effective inventory control practices.
• Ensure efficient warehouse operations and maintenance programs that support production objectives.
• Identify and mitigate risks related to material shortages and supply chain disruptions.

Qualifications & Experience-

Education

• Bachelor’s degree in Electrical Engineering, Electronics Engineering, Manufacturing Management, Industrial Engineering, Operations Management, or a related technical discipline preferred
• Minimum of 5 years of progressive operations or production management experience within an EMS, PCBA, or contract electronics manufacturing environment.
• Demonstrated success leading high-mix, low-to-medium volume manufacturing operations.
• Experience with turnkey manufacturing and electromechanical box-build production strongly preferred.