Operations Manager

R+L Carriers; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Vacation & Holidays

Employee resorts access

Job summary

R+L Carriers in Phoenix, AZ seeks an Operations Manager to plan, organize, and direct service center operations. You will oversee customer service, daily workflows, and staffing to meet productivity goals.

The role requires leadership within a fast-paced environment, strong organizational and communication skills, and knowledge of LTL industry standards. Full-time with Monday–Friday schedule and benefits package is provided.

Qualifications

• Proven leadership experience in a fast-paced setting.
• Strong organizational, communication, and logistics abilities.
• Knowledge of industry regulations (DOT, OSHA) preferred.
• Proficiency with Microsoft Office products is expected.

Responsibilities

• Manage Front-line Supervisors, Driver, and Freight Handler teams.
• Lead, educate, and develop employees.
• Maintain staffing levels for Dock, Linehaul, and City operations.
• Develop action plans to meet productivity and service goals.
• Ensure safety, security, and loss prevention procedures are followed per guidelines.
• Ensure clean and safe working conditions and equipment.
• Oversee timely dispatch of LTL loads.
• Enforce service center work instructions and company policies.

Skills

Leadership Experience

Organizational Skills

Communication Skills

Logistical Skills

DOT/OSHA Knowledge

Job description

Operations Manager

Full-Time, Monday - Friday, 2pm-Midnight

Job Description

PTO available after the first 90 calendar days of employment

and enjoy an excellent benefits package that includes our very own employee resorts

Company Culture

R+L Carriers - Women in Trucking

R+L Carriers has immediate need for an Operations Manager to plan, organize, manage, and direct service center operations at our Phoenix, AZ Service Center. This person oversees and is directly involved in all phases of the service center operation including, but not limited to, customer service, customer interaction, and operations.

Responsibilities Include

• Front-line Supervisors, Driver, and Freight Handler Management
• Lead, educate, and develop employees
• Maintaining staffing levels for Dock, Linehaul, and City operations
• Prepare and implement action plans to ensure planned productivity and service goals are met
• Prepare and manage safety, security, and loss prevention procedures in accordance with Company, OSHA, and DOT guidelines.
• Responsible for ensuring clean and safe working condition of the facility and equipment
• Ensure quality freight handling procedures are followed
• Interpret, implement, and enforce Service Center Work Instructions and Company policies.
• Ensure the timely dispatching of LTL Loads
• Other duties as assigned by the Service Center Manager

Requirements

• Candidates must have proven leadership experience. Must have the ability to lead in a fast-paced environment.
• Strong Organizational / Communication / and Logistical skills with solid problem-solving abilities.
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and common LTL best practices, preferred.
• Knowledge of all aspects of ensuring quality freight handling techniques preferred.
• Must have computer skills, and be proficient with Microsoft Office products.
• Knowledge of the City, and surrounding areas

Preferred Candidates Will Have

• Operations management experience in the LTL industry is STRONGLY preferred

Benefits:

R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.

About Us:

R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company’s growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.

R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.