Operations Manager

Addison Group; Los Angeles (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid work environment

Job summary

Addison Group is seeking an experienced HR Operations Manager in Los Angeles to oversee HR processes, systems, reporting, compliance, and initiatives. This hands-on leader will partner with HR leadership and cross-functional teams to optimize Workday and related technologies, enhance data insight, and drive efficiency.

The role requires 8+ years in HR operations with a strong background in HRIS, analytics, and project management, plus a hybrid schedule with 3 days in the LA office.

Qualifications

• Bachelor's degree in HR, business, information systems, or related field; equivalent experience may be considered.
• 8+ years in HR operations, HRIS, or related areas with progressive responsibility.
• Experience leading HR technology initiatives and cross-functional programs.

Responsibilities

• Oversee day-to-day HR operations and lifecycle processes for accurate service delivery.
• Serve as a key HR tech resource, partnering with IT on Workday enhancements.
• Manage HR data, reporting, dashboards, audits, and metrics.
• Identify opportunities to streamline HR workflows via automation and AI solutions.
• Develop and maintain HR procedures and best practices.
• Lead HR compliance administration including audits and training tracking.
• Manage cross-functional HR projects, including tech implementations.
• Use analytics to identify trends and support business decisions.
• Coach and develop HR Operations staff and set performance expectations.
• Partner with Talent, Recruiting, Compensation, Benefits, Payroll, IT, and leaders.

Skills

HRIS

Workday

Data analysis

Process improvement

Project management

Leadership

Excel

HR reporting

Compliance

Education

Bachelor's in HR or related

Tools

Workday software

Job description

Benefits: Comprehensive employee benefits package (Health, Dental, Vision, Retirement and more)

Work Schedule: Hybrid

About Our Client

Addison Group is partnering with our client, a leading professional services organization, to identify an experienced Operations Manager to oversee HR processes, systems, reporting, compliance, and operational initiatives.

Job Description

This is a hands-on HR operations leadership opportunity for an experienced HR professional with a strong background in HRIS, process improvement, analytics, compliance, and project management. The HR Operations Manager will partner with HR leadership and cross-functional teams to improve processes, strengthen HR systems, and deliver efficient and consistent HR services.

Key Responsibilities

• Oversee day-to-day HR operations and employee lifecycle processes to ensure accurate and efficient service delivery.
• Serve as a key resource for Workday and other HR technologies, partnering with IT and internal systems teams on enhancements and improvements.
• Manage HR data, reporting, dashboards, audits, documentation, and operational metrics.
• Identify opportunities to streamline HR workflows through technology, automation, and emerging AI solutions.
• Develop and maintain HR procedures, process documentation, and operational best practices.
• Oversee HR compliance administration, including tracking, reporting, audits, training requirements, and regulatory updates.
• Lead and support cross-functional HR projects, including technology implementations, process redesigns, and operational initiatives.
• Use workforce data and analytics to identify trends, improve processes, and support business decisions.
• Supervise, coach, and develop HR Operations team members while establishing priorities and performance expectations.
• Partner with Talent Management, Recruiting, Compensation, Benefits, Payroll, Finance, IT, and leadership on HR initiatives.
• Promote continuous improvement, accountability, innovation, and strong internal customer service.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, Organizational Development, or a related field; equivalent experience may be considered.
• 8+ years of progressive experience in HR Operations, HRIS, HR Technology, Process Improvement, Project Management, or a related area.
• Strong experience serving as a functional lead, business lead, or subject matter expert for Workday or another enterprise HRIS.
• Experience leading HR technology enhancements, implementations, process improvement, or operational transformation initiatives.
• Demonstrated success managing complex projects and cross-functional programs.
• Strong knowledge of HR operations, compliance, employee data, reporting, and process governance.
• Experience building HR reports, dashboards, workforce analytics, and operational metrics.
• Advanced proficiency with Workday, Excel, reporting tools, and Microsoft Office.
• Experience managing, coaching, and developing team members.
• Interest in automation, emerging technology, and AI applications within HR.
• SHRM, PHR/SPHR, PMP, Workday certification, or similar credential preferred.
• Professional services or law firm experience preferred.
• Hybrid schedule with 3 days in the Los Angeles office
• Combination of strategic, operational, systems, and project-based responsibilities
• High-impact role with visibility across the HR organization
• Opportunity to drive HR technology and process improvements
• Hybrid work environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.