Operations Manager

Club Studio; Houston (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading fitness organization is seeking a Regional Operations VP to oversee multiple boutique fitness studios. The ideal candidate will be passionate about health and wellness, with a proven track record in team management and customer service. Responsibilities include hiring and training staff, managing operations, and driving client acquisition in a dynamic fitness environment.

Qualifications

• Passionate about health and wellness.
• Driven to meet goals and solution-oriented.
• Experience in customer service and team management.

Responsibilities

• Hire, train, and develop a customer service-focused fitness team.
• Manage departments and coordinate staff scheduling.
• Drive new client acquisition and motivate team efforts.

Skills

Customer Service

Team Building

Sales Techniques

Community Outreach

Management Skills

Job description

Regional Operations VP of Club Studio | Fitness International LLC

WELCOME TO THE CLUB. Where you’re not defined by one dimension. Where your favorite class is the next one. Where limits are only suggestions. Where you can do it all without going everywhere to do it.

Club Studio is comprised of five innovative boutique fitness studios that were carefully curated to create a unique member experience, along with plenty of free weights, strength and cardio areas, Olympic size swimming pool, functional and personal training area, full-size basketball court, locker rooms, and babysitting services. This is where your unlimited boutique studio classes and your state-of-the-art gym have collided. Fitness in a class of its own.

You are passionate about health, wellness, and helping others achieve their fitness goals. You strive to deliver a first-class experience to our members. You are driven to meet goals, solution-oriented, humble in victory, and see setbacks as learning opportunities. You are a team builder with a successful track record, a mentor, and industry advocate. You are community-minded, skilled in building external relationships, and excel in customer service with proven experience.

Responsibilities:

1. Hire, train, and develop a talented, customer service-focused fitness team.
2. Set and surpass daily goals for yourself and your team.
3. Manage departments including Front Desk, Studio team, Recovery lab, and Janitorial services.
4. Coordinate staff scheduling.
5. Assist in maintaining a clean, profitable club by collaborating with managers and team members.
6. Learn and apply sales techniques for fitness, studio classes, and modalities.
7. Ensure team communication of studio concepts.
8. Support community outreach and assist in planning studio events.
9. Conduct daily morning meetings with GM, Studio Director, and PTD to review previous issues and plan the day.
10. Drive new client acquisition and motivate team efforts.
11. Create a positive, safe, team-oriented environment.
12. Take responsibility for all club needs, stepping in as necessary.
13. Understand management as achieving goals through voluntary cooperation.
14. Continuously develop management skills.
15. Maintain professionalism in appearance and punctuality.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industries: Wellness and Fitness Services