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Regional Operations Manager (Charlotte area)

Blue Water Hospitality

Ocean City (MD)

Remote

USD 105,000 - 125,000

Full time

3 days ago
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Job summary

A leading company in hospitality development is seeking a Regional Operations Manager to oversee multiple properties, drive performance growth, and provide strategic leadership. The ideal candidate will have extensive experience in property management, outstanding communication skills, and the ability to motivate teams to exceed operational targets. This role combines significant travel with leadership responsibilities in enhancing guest experiences.

Benefits

Bonus eligible: 20%
Benefits including Medical, Vision, Dental, 401K
Property discounts
Professional Development Program

Qualifications

  • 5+ years of multi-property management experience as General Manager required.
  • Strong proficiency in Microsoft Applications expected.
  • Ability to travel up to 75% within the region.

Responsibilities

  • Manage multiple property portfolios, ensuring financial performance and guest satisfaction.
  • Train, mentor, and provide leadership to General Managers.
  • Monitor financial performance and ensure adherence to brand standards.

Skills

Leadership
Motivation
Problem-solving
Communication
Analytical skills

Education

Bachelor's/master’s degree in management or Business Administration

Tools

Microsoft Applications

Job description

Regional Operations Manager (Charlotte area)

Join to apply for the Regional Operations Manager (Charlotte area) role at Blue Water Hospitality

Regional Operations Manager (Charlotte area)

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Join to apply for the Regional Operations Manager (Charlotte area) role at Blue Water Hospitality

Blue Water Hospitality provided pay range

This range is provided by Blue Water Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$105,000.00/yr - $125,000.00/yr

Division:Blue Water Development

Title: Regional Operations Manager (ROM)

Location: Charlotte, North Carolina

Workplace: Remote

Employment type: Full time

Travel %: 75 %

Total Rewards Include

  • Salary range: $105,000 - $125,000
  • Bonus eligible: 20%
  • Benefits:Medical / Vision / Dental / 401K / Property discounts / Grow with Blue Water Professional Development Program

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey!

Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.

If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!

INTRODUCTION TO ROLE

A Regional Operations Manager should be prepared to manage multiple property portfolios by understanding the flow of property operations with each general manager and conveying this to the COO. The Regional Operations Manager should work collaboratively with a team to drive company revenue and performance growth in sales and guest satisfaction.

Who We Are Looking For

  • Ability to motivate.
  • Bold leadership qualities
  • Self-motivated
  • Strong proficiency in Microsoft Applications
  • Strong proficiency in communication and public speaking
  • Problem-solving abilities
  • Critical thinking
  • Detail-oriented
  • Ability to effectively communicate with the property GM and subordinates.
  • Must be resourceful and self-motivated to work well under pressure.
  • Ability to manage multiple projects, properties, and work assignments.
  • Available to travel
  • Gains and maintains excellent knowledge of competition and general industry trends.
  • Analytical skills with knowledge of hospitality trends and tools

What You Will Work On

Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below.

  • Provides direction, training, mentoring, and leadership to General Managers and the property leadership team
  • Holds general managers accountable for managing and motivating associates, achieving overall financial results, and ensuring guest and team satisfaction.
  • Ensures proper, appropriate, timely reporting and record-keeping at the properties and the corporate office.
  • Monitors the financial performance of assigned properties through ongoing expense reviews and the development, analysis, and implementation of budgets, sales plans, and forecasts.
  • Partners with revenue management to maximize profits and work within a defined portfolio.
  • Provides oversight and ensures adherence to brand standards or company goals, ensuring property management implements action plans and training to exceed these standards.
  • Provides strategic guidance and direction for property leadership and ownership as it relates to Brand Standard guidelines, quality, and overall capital improvement. Ensures property holds a strict tolerance to exceeding quality standards. Regularly provides onsite quality and standard audits for assigned portfolios.
  • Responsible for maintaining all Standard Operating Procedures (SOPs)
  • Coordinates and assists in maintaining safety and risk management functions performed by operational and administrative departments.
  • Ensures implementation of the approved Business Plan for each property
  • Ensure all areas of the properties are operating within the approved budget.
  • Gains and maintains excellent knowledge of competition and general industry trends.
  • Analyzes and mitigates risk to the region by proactively monitoring internal and external threats to all business aspects.
  • Actively participates in the selection, onboarding, training, discipline, and employee relations processes to ensure consistency, continuous improvement, and positive team morale.
  • Participates in special projects and initiatives as assigned by the Corporate Director of Operations, including task force teams, due diligence, market analysis, new property openings, and acquisitions.
  • Motivates, coaches, and trains General Manager Team members, sets goals, holds team members accountable, and provides appropriate feedback, rewards, and recognition.
  • Performs other duties as assigned. Provides regular and reliable attendance.

Who You Will Work With

The Regional Operations Manager reports to the Director of Strategic Operations. You work closely with our operations and corporate teams, as well as the property general managers in your portfolio.

What You Bring

  • 5+ yearsof multi-property management industry experience as General Manager, or 5-10 Years Hotel Industry/Hospitality Industry Experience, or Bachelor's/master’s degree in management, Business Administration
  • Must be able to travel to multiple locations.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee must be able to occasionally lift office products and supplies weighing up to 20 pounds. Travel is required up to 75% within the region.

Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.

Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws that provide for equal employment opportunities and all laws related to the terms and conditions of employment.

Seniority level
  • Seniority level
    Director
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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