Operations Manager

Kuehne+Nagel; Cranbury Township (NJ); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Incentive compensation

Job summary

Kuehne+Nagel is seeking an experienced Operations Manager to lead large-scale warehouse operations and optimize performance. You will build engaged teams, drive exceptional customer service, and deliver operational excellence in a fast-paced 3PL environment.

The role requires 5+ years of management experience in warehousing/distribution, a related bachelor’s degree, and a track record of improving KPIs through Lean/Six Sigma methodologies.

Qualifications

• 5+ years of progressive management experience in warehousing, distribution, manufacturing, or 3PL environments.
• Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Manufacturing, or related discipline.
• Proven track record of leading leaders, including development of supervisors and cross-functional teams.
• Experience managing operations with 75-200 associates across multiple departments; larger-scale eCommerce experience preferred.
• Experience leading multi-client 3PL environments is preferred.
• Strong record of driving employee engagement and operational performance.
• Knowledge of Lean, Six Sigma, and continuous process improvement.
• Experience in distribution center or manufacturing operations with productivity, quality, safety, and customer service metrics.

Responsibilities

• Supervise and develop team performance through training, coaching, and motivation.
• Drive a culture of belonging in a diverse workforce where all associates feel safe, valued, and included.
• Conduct regular performance evaluations and provide timely feedback.
• Implement strategies to ensure quality of work, optimize warehouse efficiency, and meet KPIs.
• Ensure safe operations and healthy environments for employees, customers, vendors, and visitors.
• Ensure shipments are accurate and damage-free; maintain records and reports.
• Help maintain warehouse security and inventory integrity.
• Implement continuous improvement action plans.
• Be flexible to work overtime and perform additional responsibilities.

Skills

People leadership

Warehouse operations

Cross-functional teamwork

Process improvement

Communication

Education

Bachelor's degree in Supply Chain Management or related

Tools

WMS

Blue Yonder

Job description

It's more than a job As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

It's more than a job As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

We are seeking an experienced Operations Manager with a proven track record of leading large-scale warehouse operations, optimizing performance, and building engaged teams to deliver exceptional customer service and operational excellence in a fast-paced 3PL environment.

How you create impact

• Supervise and develop the performance of your team through effective training, coaching, and motivational strategies
• Drive a culture of belonging in a diverse workforce where all associates feel safe, valued, and included
• Conduct regular performance evaluations and provide timely feedback to team members
• Implement strategies to ensure the highest quality of work, optimize warehouse efficiency and productivity, and meet or exceed KPIs (Key Performance Indicators)
• Ensure safe operations and healthy environments for employees, customers, vendors, and visitors
• Ensure shipments are accurate and free of damage, product is counted, and all necessary records and reports are completed accurately and on time
• Help maintain the security of the warehouse and assure the integrity of inventory
• Implement continuous improvement action plans
• Be flexible to work overtime and perform other responsibilities as needed

What we would like you to bring

• Minimum 5 years of progressive management experience in a warehousing, distribution, manufacturing, or 3PL environment.
• Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Manufacturing, or a related discipline.
• Proven track record of leading leaders, including the development and management of supervisors and cross-functional operational teams.
• Demonstrated success managing operations with a workforce of approximately 75-200 associates across multiple departments; experience in larger-scale eCommerce operations will also be considered.
• Previous operations leadership experience within a multi-client 3PL environment strongly preferred.
• Strong record of driving employee engagement, operational performance, and creating opportunities for team growth and development.
• Knowledge of Lean, Six Sigma, and Continuous Process Improvement methodologies, with experience implementing operational improvements
• Experience leading distribution center or manufacturing operations with responsibility for productivity, quality, safety, and customer service metrics
• Minimum 2 years of Warehouse Management System (WMS) experience; Blue Yonder experience is a plus.
• At least 3 years of experience in a distribution, manufacturing, or logistics environment.
• Strong communication, coaching, and stakeholder management skills with the ability to influence at all levels of the organization.
• Bilingual English/Spanish is a plus.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $85,000 - $100,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience,skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Onsite

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

This position relates to an available role and not a future talent pool.

Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com.

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.