Operations Manager

Kuehne+Nagel; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k retirement savings

Tuition reimbursement

Incentive compensation for eligible rô

Job summary

Kuehne+Nagel in North Carolina seeks a seasoned supervisor to design, manage, and optimize warehouse solutions for Contract Logistics.

You will lead a team, plan staffing, safety, and performance, and use WMS and MHE to keep operations running smoothly.

Qualifications

• Bachelor's degree in Supply Chain Management or related field.
• 3–5+ years warehousing experience in 3PL or logistics.
• 3–5 years leadership experience in a distribution environment.
• 1+ years leading Lean Six Sigma/Continuous Improvement initiatives.
• Knowledge of production and quality systems.
• Proficient in Word, Excel and PowerPoint.

Responsibilities

• Lead a team with planning, staffing, safety, and performance oversight.
• Coordinate and manage schedules; ensure attendance is recorded.
• Maintain QSHE awareness and compliance.
• Provide reporting and participate in business reviews.
• Analyze process improvements and rollout next steps.
• Communicate across internal and external stakeholders.
• Drive cost-saving initiatives and track savings.
• Lead BRMs and QBRs; present KPIs to customers and stakeholders.
• Meet with customers and key contacts to achieve goals.
• Handle complex tasks requiring judgment and independent analysis.

Skills

Leadership

WMS

MHE

MS Office

Education

Bachelor's degree in Supply Chain

Job description

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

This position will be based in either China Grove or Laurel Hills, location will be determined upon offer.

You will lead a team and have overall responsibility for the planning, coordination, staffing, safety, and performance of your area. We will count on your successful record of accomplishment in leadership and knowledge of warehouse equipment, applications, WMS (Warehouse Management Systems), and MHE (Material Handling Equipment) to ensure a positive, engaged workforce and to keep our operations running smoothly.

How you create impact

• Ensure new hires are thoroughly trained, and ongoing training is provided to all employees to ensure their continued success
• Oversee associates, manage work schedules, and ensure attendance is accurately recorded
• Maintain employee awareness and compliance with QSHE (Quality, Safety & Health, Environment)
• Provide reporting and take part in weekly and monthly business reviews
• Analyze process improvements and rollout of the agreed next steps
• Establishes a clear communication channel between our internal and external stakeholders
• Make recommendations to improve operations using continuous improvement techniques, drive cost‑saving initiatives, and track savings
• Participate in or lead BRMs (Business Review Meetings) and QBRs (Quarterly Business Reviews); provide and present KPIs (Key Performance Indicators) to customer and business stakeholders
• Meet with customer and key customer contacts to achieve mutually defined goals
• Complete advanced and complicated tasks requiring considerable judgment, problem resolution, and independent analysis

What we would like you to bring

• Bachelor's degree in Supply Chain Management or related field, or equivalent combination of education and experience
• 3-5+ years of warehousing experience-3PL or Logistics
• 3-5 years of leadership experience in a distribution environment
• 1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous Improvement
• Knowledge of various production and quality systems
• Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint

What's in it for you

Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #On-Site

• Health and welfare benefits
• 401k retirement savings plan
• Tuition reimbursement
• Incentive compensation for eligible roles

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com

Artificial Intelligence (AI) tools

may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.