Operations Manager

Kuehne+Nagel; West Jefferson (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition reimbursement

Incentive compensation

Job summary

Kuehne+Nagel is seeking a Warehouse Operations Leader in the United States. You will design, manage, and optimize solutions to keep goods moving, lead a team, and drive projects across Contract Logistics. The role emphasizes leadership, Lean methods, and strong warehouse systems knowledge.

You will oversee staffing, safety, and performance while partnering with customers to deliver reliable, cost-efficient service. A track record in operations and continuous improvement will be valued.

Qualifications

• Bachelor's degree in Supply Chain Management or related field, or equivalent combination of education and experience.
• 5+ years of warehousing experience.
• 3+ years of leadership experience in a distribution environment.
• 1+ years of Lean Six Sigma/Continuous Improvement experience.
• Knowledge of production and quality systems.
• Proficient in Word, Excel, and PowerPoint.

Responsibilities

• Lead a team and oversee planning, staffing, safety, and performance.
• Apply Lean Six Sigma and CI to improve operations and cost savings.
• Provide weekly and monthly business reviews and KPI reporting.
• Collaborate with internal and external stakeholders to meet customer goals.
• Ensure training and compliance with QSHE and safety standards.

Skills

Leadership

Process Improvement

Lean Six Sigma

WMS

MHE

Warehouse Operations

Education

Bachelor's degree in Supply Chain Management

Tools

WMS

MHE

Job description

It's more than a job
As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

It's more than a job
As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.



You will lead a team and have overall responsibility for the planning, coordination, staffing, safety, and performance of your area. We will count on your successful record of accomplishment in leadership and knowledge of warehouse equipment, applications, WMS (Warehouse Management Systems), and MHE (Material Handling Equipment) to ensure a positive, engaged workforce and to keep our operations running smoothly.

How you create impact
Ensure new hires are thoroughly trained, and ongoing training is provided to all employees to ensure their continued success

Oversee associates, manage work schedules, and ensure attendance is accurately recorded

Maintain employee awareness and compliance with QSHE (Quality, Safety & Health, Environment)

Provide reporting and take part in weekly and monthly business reviews

Analyze process improvements and rollout of the agreed next steps

Establishes a clear communication channel between our internal and external stakeholders

Make recommendations to improve operations using continuous improvement techniques, drive cost-saving initiatives, and track savings

Participate in or lead BRMs (Business Review Meetings) and QBRs (Quarterly Business Reviews); provide and present KPIs (Key Performance Indicators) to customer and business stakeholders

Meet with customer and key customer contacts to achieve mutually defined goals

Complete advanced and complicated tasks requiring considerable judgment, problem resolution, and independent analysis

What we would like you to bring
Bachelor's degree in Supply Chain Management or related field, or equivalent combination of education and experience

5+ years of warehousing experience

3+ years of leadership experience in a distribution environment

1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous Improvement

Knowledge of various production and quality systems

Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint

What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #On-Site

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.