Operations Manager

The Contractor Consultants; Chattanooga (TN); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Training programs

OSHA safety certifications

Company-provided device

Job summary

Access Garage Door & More is seeking an Operations Manager to lead headquarters logistics and fleet field operations in Chattanooga, TN. The role demands high accountability, driving daily workflows, and coordinating across office and field teams to meet franchise-wide standards.

You will manage financial metrics, optimize processes, and mentor a high-energy team to deliver exceptional customer experiences in a fast-paced environment.

Qualifications

• Minimum of 3 years of leadership experience directing operational workflows and personnel.
• Proven experience in financial management tasks including P&L oversight and accounts receivable tracking.
• High School Diploma or GED equivalent.
• Strong background in customer relations, leadership, and enforcing procedures in fast-paced settings.
• Proficient with Microsoft Office, Google Workspace, and CRM software.

Responsibilities

• Oversee daily operational workflows, office staff productivity, and field logistics schedules.
• Manage high-level financial performance metrics, review P&L reports, and handle AR duties.
• Enforce strict operational standards, procedures, and compliance across all staff.
• Build, train, and mentor a high-performing field operations team focused on customer experience.
• Communicate strategic objectives to align with national franchise headquarters goals.
• Drive growth by solving bottlenecks and implementing performance-focused strategies.

Skills

Leadership

Operations management

P&L oversight

Customer relations

CRM experience

Education

High School Diploma or GED

Tools

CRM software

Microsoft Office

Google Workspace

Job description

Operations Manager – Lead Franchise Headquarters Logistics and Fleet Field Operations

Job Overview

• Company: Access Garage Door & More
• Salary/Pay Rate: $32 to $35 per hour with Bonus, Commission, and Company Profit Sharing pay structures available.
• Location: Hixson, TN.
• Job/Employment Type: Full Time.
• Project Scope: Residential, Commercial, Industrial, and Government.
• Mandatory Licences & Certifications: Drivers License.

The Opportunity

You will step into a high-visibility leadership role at our Chattanooga location, which serves as headquarters for our national franchise system, to drive daily logistical and business execution. This position offers an elite career path where your ability to optimize workflows and enforce high standards directly impacts brand-wide operations. You will thrive here if you want to escape passive management environments, embrace intense accountability, and lead a competitive, high-energy team to win.

How You Will Make An Impact

• Oversee and streamline day-to-day operational workflows, office staff productivity, and field logistics schedules.
• Manage high-level financial performance metrics, review comprehensive P&L reports, and handle corporate accounts receivable duties.
• Enforce rigid operational standards, company procedures, and professional compliance parameters across all personnel.
• Build, train, and mentor a high-performing field operations team committed to exceptional customer experiences.
• Communicate strategic operational objectives clearly to maintain alignment with national franchise headquarters goals.
• Drive continuous business growth by executing performance-focused strategies and resolving systemic operational bottlenecks.

Required Qualifications & Experience

• Minimum of 3 years of preferred leadership experience directly managing operational workflows and personnel.
• Proven experience executing financial management tasks, including P&L oversight and accounts receivable tracking.
• High School Diploma or GED equivalent.
• Strong background in customer relations, leadership, and procedural enforcement in a fast-paced environment.
• Strong computer background, including experience with the microsoft suite, google suite, and CRM software.

Preferred Qualifications & Experience

• Prior management experience operating within an exteriors, landscaping, or mechanical service industry.
• Demonstrated ability to scale operations and optimize logistics within a high-growth business model.
• Advanced proficiency in utilizing operational tech packages, inventory scheduling tools, and CRM platforms.

Compensation & Benefits

• Hourly pay cycle with competitive rates, as well as performance-based bonuses, commission, and profit sharing options available.
• Comprehensive 401(k) retirement savings program with employer matching.
• Full health and wellness package including medical, dental, and vision insurance.
• Paid time off including scheduled holidays and vacation.
• Paid training programs, manufacturer training, and safety certifications including OSHA, Fall Protection, and Lifts.
• Tech package containing a company-provided smartphone or tablet for centralized operations management.
• Distinctive corporate perks including uniform provisions, company events, and annual company outings.

About Us

Access Garage Door & More is a premier brand in the exteriors and landscaping sector, operating out of our national franchise headquarters. We reject passive, coasting cultures in favor of a fast-paced, high-challenge environment where high performers advance rapidly. Our organization is built entirely around urgency, accountability, elite standards, and financial achievement.

Learn more at callaccessnow.com.

Access Garage Door & More is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.