Operations Manager

Kempsville Building; Charlotte (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health/Dental/Vision

Disability insurance

Life insurance & AD&D

Supplemental life insurance

401(k) match

Paid vacation & holidays

Vendor incentives

Growth opportunities

Military encouraged to apply

Job summary

Carter Lumber is seeking an Operations Manager for a pro-oriented lumberyard in Charlotte, NC. The role focuses on achieving sales goals, controlling costs, and ensuring smooth store operations and inventory control.

Responsibilities include leading store staff, managing vendor relations, and maintaining high safety and service standards while driving growth and profitability. This full-time on-site position requires flexible schedules, including weekends and holidays.

Qualifications

• Previous sales, operational and management experience at a pro building materials store.
• Experience dealing with contractors.
• Experience analyzing inventory activity.
• Strong leadership abilities and communication skills.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Manages and implements overall store operations, policies and procedures; oversees yard activities, store inventory, and weekly management meetings.
• Directs and manages all store staff activities, schedule planning, coaching, and corrective actions.
• Leads inside sales, collaborates with General Manager to monitor sales and profits to stay on target.
• Identifies growth needs, completes safety training, and supports employee development.

Skills

Store management experience

Sales/operations leadership

Contractor relations

Inventory analysis

Leadership

Analytical problem solving

Customer relationship building

Written and verbal communication

Flexible scheduling

Job description

A Carter Lumber Operations Manager is responsible for the operation of a professional lumberyard. Success depends on your ability to meet performance objectives and sales goals while controlling costs and expenses. Responsibilities include proper management of the store’s inventory and employees. Effective communication with the field and internal departments are mandatory for the success of this position.

Requirements:

• Previous sales, operational and management experience of a pro building materials store
• Previous experience dealing with contractors
• Experience analyzing inventory activity
• Demonstrated leadership qualities
• Exceptional analytical and problem solving abilities
• Outgoing personality and ability to build relationships with customers
• Excellent written and verbal communications skills
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities:

Store Operations:

• Manages and implements the overall operations of a pro-oriented store.Responsible for the proper execution of all aspects of the policies and procedures of the company. Manages the overall yard activities and store office employees of a location, store inventory, conducts a weekly operational meeting with the management of the market, meets with the General Manager regularly to discuss sales and operational issues.

Staff Management:

• Responsible for directing and managing all areas of store staff such as; hiring, communication, motivation, training, discipline, separation and other areas as needed. Responsible for all operational staff work schedules.Counsels employees on problematic situations and carries out corrective action when necessary.

Sales Management:

• Manages inside sales force and ensures goals are met. Works closely with the General Manager and to monitor sales and profit goals and ensures they are on target.

Knowledge & Training:

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.
• Encourages and oversees employee career development.

Benefits (full-time employees):

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!