Operations Manager

Carter Lumber; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision plans

Short/Long-term disability

Company-paid life insurance & AD&D

401(k) with company match

Vacation and paid holidays

Promote from within

Military encouraged to apply

Job summary

Carter Lumber is seeking an Operations Manager to oversee a pro-oriented lumberyard. The role focuses on achieving performance and sales goals while controlling costs, with emphasis on inventory accuracy and effective leadership of store staff.

You will coordinate with field teams and internal departments to ensure smooth store operations, drive customer service, and maintain safety and compliance. A proven track record in retail building materials is required.

Qualifications

• Previous sales, operational and management experience in a pro building materials store.
• Experience dealing with contractors.
• Experience analyzing inventory activity.
• Demonstrated leadership qualities.
• Analytical and problem-solving abilities.
• Outgoing personality and ability to build relationships with customers.
• Excellent written and verbal communications skills.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Oversees store operations, inventory, and yard activities.
• Directs and manages store staff including hiring, training, scheduling, and discipline.
• Manages inside sales and collaborates with General Manager to meet sales and profit goals.
• Identifies training needs and supports ongoing product knowledge and career development.

Skills

Pro building materials sales

Inventory management

Team leadership

Contractor relations

Analytical thinking

Communication skills

Customer relationship

Flexible schedule

Job description

A Carter Lumber Operations Manager

responsible for the operation of a professional lumberyard. Success depends on your ability to meet performance objectives and sales goals while controlling costs and expenses. Responsibilities include proper management of the store’s inventory and employees. Effective communication with the field and internal departments are mandatory for the success of this position.

Requirements

• Previous sales, operational and management experience of a pro building materials store
• Previous experience dealing with contractors
• Experience analyzing inventory activity
• Demonstrated leadership qualities
• Exceptional analytical and problem solving abilities
• Outgoing personality and ability to build relationships with customers
• Excellent written and verbal communications skills
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities

Store Operations

• Manages and implements the overall operations of a pro-oriented store.Responsible for the proper execution of all aspects of the policies and procedures of the company. Manages the overall yard activities and store office employees of a location, store inventory, conducts a weekly operational meeting with the management of the market, meets with the General Manager regularly to discuss sales and operational issues.

Staff Management

• Responsible for directing and managing all areas of store staff such as; hiring, communication, motivation, training, discipline, separation and other areas as needed. Responsible for all operational staff work schedules.Counsels employees on problematic situations and carries out corrective action when necessary.

Sales Management

• Manages inside sales force and ensures goals are met. Works closely with the General Manager and to monitor sales and profit goals and ensures they are on target.

Knowledge & Training

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.
• Encourages and oversees employee career development.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidaysVendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!