Operations Manager

Del Sol Solutions; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Del Sol Solutions in Austin, TX is seeking an Operations Manager to lead performance, culture, and execution of janitorial and facilities contracts across a region. You will oversee site teams and ensure quality and financial results while building a high-performing culture.

You will travel regularly to client sites, manage staffing, training, and scope changes, and partner with clients and leadership to deliver outstanding service.

Qualifications

• 5+ years of leadership experience leading teams and operations.
• Bachelor's degree or equivalent experience.
• Proven ability to manage client-facing operations and budgets.

Responsibilities

• Own full contract performance across multiple client sites.
• Communicate proactively with clients and management, including updates and scope changes.
• Build a culture of accountability and service excellence across the team.
• Solve problems at the root and build lasting processes.
• Lead staff management: recruiting, hiring, training, coaching, reviews, and terminations.
• Run monthly quality control inspections and track improvements to closure.
• Manage supply inventory, ordering, and vendor relationships.
• Deliver corporate training programs including safety certifications.
• Support new contract startups with staffing and onboarding.
• Travel regularly to client locations within the region.

Skills

Leadership

Budgeting

Client-facing

Communication

Cross-functional

Project management

Negotiation

MS Office

Driver's license

Travel readiness

Education

Bachelor's degree

Tools

Microsoft Office

Job description

DEL SOL

Facilities Services

We're Hiring: Operations Manager

Full-Time, Exempt|Field-Based (Regional)|Frequent Travel to Client Sites

Del Sol is looking for a driven, hands-on Operations Manager to lead the performance, culture, and execution of our janitorial and facilities services contracts across an assigned region. If you're the kind of leader who owns problems instead of waiting for direction, holds a high standard for your team, and wants a clear path to regional oversight, we want to talk to you.

About the Role

As Operations Manager, you'll be the front-line leader for a portfolio of client contracts — responsible for quality, financial performance, and team execution at every site. You'll manage Jr. Operations Managers, Contract Supervisors, and Team Leads, and you'll be measured on your ability to drive operational excellence, exceed client expectations, and build a team that lives our values every day: Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Play to Win (LDRSHIP).

What You'll Do

• Own full contract performance — quality, execution, and financials — across multiple client sites.
• Communicate proactively with clients and Management, including weekly updates, client check-ins, and prompt routing of scope changes and pricing requests.
• Build a culture of accountability, professionalism, and care for the client, and hold your team to the LDRSHIP standard.
• Solve problems at the root — fixing what's broken today and building processes that prevent it from recurring.
• Lead staff management end-to-end: recruiting, hiring, training, coaching, performance reviews, and terminations.
• Run monthly quality control inspections on schedule, issue improvement plans, and track them to closure.
• Manage supply inventory, ordering, and vendor relationships to control cost and prevent shrinkage.
• Deliver corporate training programs, including safety and federally required certifications.
• Support new contract startups — staffing, onboarding, training, and scope-of-work execution.
• Travel regularly to client locations within your region, with occasional overnight travel.

What We're Looking For

• 5+ years of industry or relevant leadership experience.
• Bachelor's degree or equivalent experience.
• A proven track record leading teams and managing client-facing operations.
• Strong client-facing presence, with the ability to present to and influence customers and leadership.
• Excellent leadership, communication, and cross-functional relationship-building skills.
• Experience managing complex budgets, invoicing, and extra-work billing.
• Strong project management, negotiation, and conflict-resolution skills.
• Proficiency in Microsoft Office (Word, Excel).
• Valid driver's license with a clean driving record; ability to pass a background check.
• Flexibility with work hours and schedule, and comfort with frequent regional travel.

Why Del Sol

This role is built for high performers who want more than a job title — it's a clear track toward regional leadership, in a company that measures success by results and rewards the people who deliver them.

A premiere facilities management service company. We offer a range of essential support services to federal and commercial organizations.
What started as a private, family-owned business, has stayed the same. This enables us to be able to focus on developing meaningful connections with our clients and zero in on quality, not just quantity of projects. We work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine excellence.
From the very beginning, we have always aimed for continuous improvement across all areas of our operations.
Del Sol Solutions is at its core a people business and our values of integrity, character, and mission are our DNA. They guide everything we do, and everything we don’t do. They represent us at our best.
By living our values, we focus not just on what we do for our customers but how we do it. We do what is right all the time, even when no one is looking. We value integrity and have a deep sense of duty, and sound moral principles above all else. We never lose sight of where we came from or why we are here, the reason we exist is to support our clients and people through best in class service. We Lead by example.