Operations Manager

DLP Services; Dilley (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

DLP Services is seeking an experienced Operations Manager to oversee daily operations, budgeting, and compliance across assigned locations in Texas. The role requires strong leadership, financial acumen, and excellent communication skills to manage multiple location managers and ensure quality service.

The ideal candidate will have over 10 years of experience in janitorial operations and the ability to work effectively without direct supervision. Employees will enjoy benefits such as health and dental insurance, a 401(k), and paid time off.

Qualifications

• 10+ years of Janitorial Operations experience managing multiple locations.
• Ability to work with little to no direct supervision.
• Must pass Federal Background check.

Responsibilities

• Oversee daily operations, budgeting, and staff for assigned locations.
• Manage financial reviews to improve profitability.
• Ensure contract requirements are fulfilled and services are quality controlled.
• Collaborate with upper management and assist in strategic planning.

Skills

Operations management experience

Organizational skills

Communication skills

Analytical skills

Strategic planning

Problem-solving skills

Education

College degree in business administration or related field

Job description

Job Overview

The Operations Manager will oversee the daily operations, budgeting, safety, compliance, personnel, and staffing needs for the assigned location(s). This position is responsible for ensuring and improving the performance, productivity, efficiency, and profitability of the locations assigned. Will utilize effective methods and strategies to carry out responsibilities.

Duties

• Effectively manage Supervisors and employees in assigned location.
• Financial - Review expenses and payroll data to improve profitability.
• Prepare and control operational budgets. Plan effective individual contracts and strategies to maximize the financial well-being of the company.
• Best Practices - Monitor adherence to rules, regulations, and procedures.
• Production - Coordinate and monitor the work of multiple locations.
• Ensure the quality of services provided. Collaboratively work with Managers and staff to ensure costs are controlled across all areas and profitability is achieved.
• Ensure contract requirements are being fulfilled.
• Communication - Work effectively with the team and improve communications to better achieve customer and company goals.
• Coach the operations management team and ensure proper coordination and the removal of bottlenecks.
• Work effectively with another department in the organization.
• Sales and Customer Service - Plan and support all DLP sales and marketing activities/efforts.
• Strategic Input - Effectively interact with upper management of the organization.
• Assist in the strategic plans for operational activity as needed. Implement and manage all contracts assigned and operational needs.

Skills

• Proven experience in operations management or a similar leadership role within a fast‑paced environment.
• Strong organizational skills with the ability to prioritize tasks effectively under pressure.
• Excellent communication and interpersonal skills to lead teams and collaborate across departments.
• Analytical mindset with proficiency in data analysis tools to interpret operational metrics.
• Ability to develop strategic plans and execute them efficiently while maintaining flexibility for change.
• Knowledge of industry‑specific regulations, safety standards, and best practices in operations management.
• Demonstrated problem‑solving skills with a proactive approach to overcoming challenges.

Education and Experience

• College degree in business administration, commerce, management, industrial technology, or industrial engineering is preferred but not required.
• Will take into consideration directly related experience.
• 10 plus years of Janitorial Operations experience, managing multiple locations. Preferred.
• Knowledge of working with multiple workgroups – Union environment, Service Contract Act (SCA), and Private Sector employees. Preferred.
• The Operations Manager must possess the ability to work with little to no direct supervision because this position will oversee multiple individual locations/contracts within an organization.
• Oversee individual location managers and other supervisory personnel, in addition to non‑management employees. The selected person must possess considerable communication and problem‑solving skills because they must keep information flowing to individual personnel at assigned locations to higher‑level executives, identify workplace problems, communicate policy initiatives, and implement goal‑setting initiatives.
• Must Pass Federal Background.

Alcohol and Drug Testing Policy

This position is subject to pre‑employment drug testing. DLP SERVICES has a Drug Free Workplace Policy that includes Post‑Accident Testing, Random Testing, and/or Reasonable Suspicion Testing.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location

In person.

DLP SERVICES IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER.