Operations Manager

Akron Children's Hospital; Akron (OH); On-site; USD 95,000 - 135,000; Full time

Job summary

Akron Children's Hospital in Akron, OH seeks an Operations Manager to lead a subspecialty practice and oversee additional regional locations. You will manage day-to-day operations, drive efficiency, and monitor financial performance to ensure high-quality patient care.

The role requires an Associate's degree in Healthcare Administration or 4+ years in healthcare leadership, with a Healthcare Management certificate due within two years.

Qualifications

• Associate's degree in Healthcare Administration or 4+ years of healthcare leadership experience.
• Certificate in Healthcare Management required within two years of role.
• Minimum of three years in healthcare leadership, preferably overseeing multiple facilities.

Responsibilities

• Coordinate daily operations to optimize patient flow and space utilization.
• Develop standardized processes to improve efficiency and productivity.
• Monitor KPIs and financial performance to identify improvement opportunities.
• Recruit, train, and retain a high-performing workforce.
• Drive employee engagement initiatives and cost-saving opportunities.
• Build relationships with providers, administrators, and staff.
• Represent the organization in regional activities to enhance visibility.

Skills

Leadership

Team management

Data analysis

Financial management

Project management

MS Office

Communication

Education

Associate's degree in Healthcare Administration

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Onsite, Days

Full-Time

Summary:

The Operations Manager is responsible for overseeing a team of non-exempt and exempt employees, while managing the day-to-day operations and financial performance of one subspecialty practice, with additional oversight of one to two other locations within the region.

Responsibilities

• Coordinate daily operations to ensure efficient patient flow and deployment of shared clinical space, in order to maximize patient throughput and minimize wait times.
• Develop and implement standardized operational processes and workflows to optimize efficiency and productivity.
• Monitor key performance indicators (KPIs) and metrics to assess operational performance and identify areas for improvement.
• Recruit, train and retain staff to ensure a high-performing and engaged workforce.
• Responsible for the ongoing development of employee engagement initiatives
• Identify cost-saving opportunities and operational efficiencies to maximize resource utilization and minimize expenses.
• Build and maintain positive relationships with internal stakeholders, including healthcare providers, administrators, and support staff.
• Serve as a representative of the organization in the regions to enhance visibility and reputation.
• Other duties as assigned.

Other information

Technical Expertise

• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in data analysis, financial management, and project management.
• Expertise in financial analysis, budgeting, and resource allocation.
• Proficiency in using Microsoft software (Excel, Word, PowerPoint, Outlook, etc.).

Education and Experience

• Education: Associate's degree in Healthcare Administration required. In lieu of an Associate's degree, minimum four years of experience in healthcare leadership is required. Bachelor's degree preferred.
• Licensure: Not applicable.
• Certification: Certificate in Healthcare Management required within two years of the role.
• Years of relevant experience: Minimum of three years in healthcare leadership, (preferably overseeing multiple facilities, sites, or programs), required.

Full Time

FTE: 1.000000

Status: Onsite