Operations Leadership Trainee — Logistics & Growth

Ryder; Waco (TX); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

401(k) plan with company match

Discounted stock purchase options

Paid maternity leave

Job summary

Ryder in Waco, Texas, is seeking an Operations Management Trainee (OMT) for an 18–24 month training program to build leadership and operational knowledge. The role involves collaborating with multiple teams to learn processes, strategies, and customer retention, with mentorship and relocation opportunities.

This paid, salaried program offers comprehensive benefits, a 401(k) with company match, and a path to a stable career at a Fortune 500 company with over 85 years of global presence.

Qualifications

• Bachelor's Degree is required.
• 1 year or more in customer service with issue resolution preferred.
• Strong PC knowledge, including spreadsheet and word processing software; advanced skills.
• Basic understanding of business finance, controls, and metrics.

Responsibilities

• Manage customer relationship activities and ensure customer satisfaction.
• Coordinate with rental department to maximize utilization without compromising lease customers.
• Partner with Sales for new business and increased satisfaction.
• Manage running costs and maintenance overheads; ensure policy adherence to optimize costs.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Oversee PM scheduling, breakdowns, vehicle status, and technician planning.

Skills

Customer service

Communication

Problem solving

Multitasking

Organized

Time management

Teamwork

Education

Bachelor's Degree

Job description

Ryder in Waco, Texas, is seeking an Operations Management Trainee (OMT) for an 18–24 month training program to build leadership and operational knowledge. The role involves collaborating with multiple teams to learn processes, strategies, and customer retention, with mentorship and relocation opportunities.

This paid, salaried program offers comprehensive benefits, a 401(k) with company match, and a path to a stable career at a Fortune 500 company with over 85 years of global presence.