Operations Management Specialist, IU Bloomington Chancellor's Office

Indiana University Bloomington; Bloomington (IN); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Comprehensive medical and dental

Tuition subsidy for IU courses

Health savings account

Generous paid time off

Job summary

Indiana University Bloomington is seeking an organized, detail-oriented administrator to join the Chancellor's Office. The role supports day-to-day operations, communications, and office management within the Vice President/Academic Support unit.

You will coordinate scheduling, prepare briefing materials, handle reimbursements, manage office subscriptions, and assist with meetings and events. A Bachelor's degree and at least four years of relevant experience are preferred.

Qualifications

• Bachelor's degree (education beyond minimum may substitute for work experience)
• 4 years of relevant experience preferred
• Demonstrates strong communication and professional standards

Responsibilities

• Coordinates operational activities and administrative processes within the unit; manages workflows and resources to support service delivery.
• Analyzes routine to moderately complex operational issues; determines solutions within guidelines and escalates when needed.
• Prepares analyses, reports, and recommendations to support planning and decision-making.
• Manages scheduling, visitor coordination, and on-site logistics for meetings and events.
• Provides front-facing office support and guest hospitality.
• Processes reimbursements and manages office subscriptions and related documentation.

Skills

Proficient written and verbal comms

Professionalism

Time management

Quality commitment

Flexibility to work fast-paced env

Continual learning

Interpersonal skills

Independent & collaborative

Education

Bachelor's degree

Tools

Office software (MS Office)

Job description

Department

VICE PRES/ACADEMIC SUPPORT (BL-VPAS-IUBLA)

Department Information

The Chancellor's Office provides executive leadership for IndianaUniversity (IU) Bloomington, the flagship campus of IU. TheChancellor is the chief executive of the campus, responsible forthe overall strategic vision and oversight of campus operations.The mission of IU Bloomington is to create, disseminate, preserve,and apply knowledge. It does so through its cutting-edge research,scholarship, arts, and creative activity; to challenging andinspired undergraduate, graduate, professional, and lifelongeducation; to varied educational programs and communities; tofirst-rate library and museum collections; to economic developmentin the state and region; and to meaningful experiences outside theclassroom. IU Bloomington is the flagship public Association ofAmerican Universities (AAU) campus and a leader in highereducation. IU and its flagship campus adhere to the ChicagoPrinciples and are committed to free and open inquiry in allmatters. All staff are expected to contribute to a climate thatvalues free inquiry.

Job Summary

Department-Specific Responsibilities

• Works as part of the team responsible for day-to-dayadministration in the office of the Chancellor of IUBloomington.
• Responsible for coordinating operational and administrativefunctions within the department to support efficient and effectiveservice delivery.
• Provides administrative and operational support for the office,including correspondence, mail, meeting preparation, briefing andbackground materials, records management, and coordination of dailyactivities and office initiatives.
• Supports the Executive Director of Chancellor's OfficeAdministration and serves as backup as needed.
• Manages scheduling, participant coordination, and onsitelogistics for weekly lunches, including maintaining schedules andguest information and coordinating with campus partners.
• Provides front-facing office support, including welcomingvisitors and coordinating guest hospitality.
• Provides onsite support for meetings, events, and other officeactivities as needed.
• Supports office communications, including coordinating,tracking, and maintaining submissions and content for recurringcommunications.
• Processes reimbursements and other financial transactions andmanages office subscriptions, including renewals, payments, andrelated documentation.
• Supports office operations, including supplies, technology,meeting spaces, facilities, and other operational needs incoordination with appropriate university partners.
• Supports building safety and emergency preparedness activities,including committee coordination, recordkeeping, and maintenance ofemergency planning documentation.
• Performs other duties as assigned

General Responsibilities

• Coordinates operational activities and administrative processeswithin the unit; manages assigned workflows and resources tosupport effective service delivery and operational objectives.
• Analyzes routine to moderately complex operational issues,determines appropriate solutions within established guidelines, andescalates matters requiring broader review or approval.
• Reviews operational processes and workflow practices toidentify inefficiencies, service gaps, or compliance concerns;recommends and supports implementation of processimprovements.
• Collects, maintains, and evaluates operational information andperformance data; prepares analyses, reports, and recommendationsto support departmental planning and decision-making.
• Applies and interprets university policies, procedures, andoperational guidelines in carrying out responsibilities; maintainsdocumentation and records to support compliance and operationalaccountability.
• Collaborates with internal stakeholders to understandoperational requirements, provide guidance on establishedprocesses, and facilitate resolution of operational questions andconcerns.
• Monitors operational activities, projects, or service outcomeswithin assigned areas of responsibility; communicates status,identifies risks or concerns, and recommends actions to supportsuccessful results.

Qualifications

Combinations of related education and experience may beconsidered. Education beyond the minimum required may besubstituted for work experience. Work experience beyond the minimumrequired may be substituted for education.

EDUCATION

Required

• Bachelor's degree

WORK EXPERIENCE

Preferred

• 4 years of relevant experience

SKILLS

Required

• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamicenvironment
• Seeks to acquire knowledge in area of specialty

Preferred

• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Good interpersonal skills for developing and maintainingeffective working relationships with co-workers and externalconstituencies
• Strong organizational and administrative skills with theability to work both independently and collaboratively and toorganize and manage time effectively
• Demonstrates initiative, creativity, and talent forproblem-solving
• Solid attention to detail in editorial and proofreadingwork
• Ability to manage multiple projects with differentdeadlines

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Work Location

Bloomington, Indiana

This is an in-person position.

Advertised Salary

$57,000- $62,000.00 per year, based on education, skills, andexperience

Benefits Overview

For full-time staff employees, Indiana University offers a widearrayof benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IUBenefit Programs Brochure.

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: General Administration

Job Family: Operations Management

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on theadvertised Close Date. This posting may be closed at any time atthe discretion of the University, but will remain open for aminimum of 5 business days. To guarantee full consideration, pleasesubmit your application within 5 business days of the PostedDate.

If you wish to include a cover letter, you may include it with yourresume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider ofADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policystatements, crime and fire statistics for all Indiana Universitycampuses, is available online. You may also request aphysical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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