Communications Generalist, IU Bloomington Chancellor's Office

Indiana University; Bloomington (IN); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Paid holidays

Tuition subsidy

Job summary

Indiana University Bloomington seeks a Communications Generalist to support the Chancellor’s Office and Provost/VP areas by producing and coordinating communications. You will edit documents, update web pages, and create design materials in Adobe using brand templates, as well as craft emails in Salesforce Marketing Cloud.

Responsibilities include developing print and digital communications, responding to inquiries, managing stakeholder relationships, and tracking timelines for initiatives.

Qualifications

• Proficient in English with written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.

Responsibilities

• Edits communications documents and slide decks.
• Updates web pages in the Cascade Management System.
• Produces design materials in Adobe software using brand templates.
• Creates emails in Salesforce Marketing Cloud.
• Independently creates basic communications for print and e-distribution.
• Responds to inquiries and explains policies, procedures, and context of communications.
• Manages relationships with stakeholders and covers initiatives, events, programs.
• Prepares communications timelines and reports progress to relevant stakeholders.
• Monitors social media and news to increase subject-matter knowledge.
• Uses communications software to deliver content across formats.

Skills

English proficiency

Professionalism

Time management

Quality focus

Flexibility

Learning oriented

Education

Bachelor's degree in communications, journalism, English, public relations, or related field

Tools

CMS

Email marketing platforms

Adobe Creative Suite

Job description

VICE PRES/ACADEMIC SUPPORT (BL-VPAS-IUBLA)

The Chancellor's Office provides executive leadership for Indiana University (IU) Bloomington, the flagship campus of Indiana University. The Chancellor is the chief executive of the campus, responsible for the overall strategic vision and oversight of campus operations. The mission of IU Bloomington is to create, disseminate, preserve, and apply knowledge. It does so through its cutting-edge research, scholarship, arts, and creative activity; to challenging and inspired undergraduate, graduate, professional, and lifelong education; to varied educational programs and communities; to first-rate library and museum collections; to economic development in the state and region; and to meaningful experiences outside the classroom. IU Bloomington is the flagship public Association of American Universities (AAU) campus and a leader in higher education. Indiana University and its flagship campus adhere to the Chicago Principles and are committed to free and open inquiry in all matters. All staff are expected to contribute to a climate that values free inquiry.

The Communications Generalist will serve as a shared communications resource for the offices of the Chancellor, Provost, and Vice Provost of Faculty and Academic Affair. They will execute communications objectives with an emphasis on production, coordination, and implementation.

Department-Specific Responsibilities

• Edits communications documents and slide decks.
• Updates web pages in the Cascade Management System.
• Produces design materials in Adobe software using brand templates.
• Creates emails in Salesforce Marketing Cloud.

General Responsibilities

• Independently creates basic communications for print and e-distribution on behalf of department or functional area within department and in support of departmental goals and objectives; communications may be interdepartmental; staff, faculty, or student-focused; or external.
• Responds to inquiries and requests and explains policies, procedures, and context of communications.
• Manages relationships with various internal and external stakeholders and creates communications coverage for relevant initiatives, events, and programs.
• Prepares communications timelines and shares progress of communications toward relevant deadlines with manager, team members, and other relevant constituents.
• Regularly monitors relevant social media and news sites; researches relevant subject matter to increase knowledge in area(s) of specialty.
• Utilizes various communications software programs and delivers communications in multiple formats to a variety of audiences.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in communications, journalism, English, public relations, or related field.

WORK EXPERIENCE

Preferred

• Experience in relevant field such as marketing, higher education, or communications.

SKILLS

Required

• Proficient in English with written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.

Preferred

• Experience with content management systems (CMS) and email marketing platforms.
• Knowledge of web accessibility standards and digital content best practices.
• Experience with Adobe Creative Suite, specifically Photoshop, InDesign, and Illustrator.
• Experience supporting communications for higher education or administration.
• Experience collaborating with interdisciplinary teams and managing multiple concurrent projects.
• Strong organizational and project management skills with exceptional attention to detail.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

$50,000 - $55,000 per year, based on education, skills, and experience.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Core

FLSA: Exempt

Job Function: Marketing & Communications

Job Family: Communications Generalist

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Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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