Operations & Logistics Specialist: Fulfillment & Analytics

Uneekor, Inc.; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Uneekor, Inc. is seeking an Operations Specialist in the Dallas area to manage order fulfillment, inventory tracking, shipping/receiving hardware, and RMAs.

You will coordinate with Support, Accounting, and Sales to ensure timely deliveries and accurate documentation, while driving continuous logistics improvements. Ideal candidates will have ERP experience (NetSuite/Shopify), strong data skills, and a proven ability to lead cross-functional teams in a fast-paced environment.

Qualifications

• Understanding of supply chain principles and logistics processes.
• Experience with ERP systems such as NetSuite or Shopify.
• Strong data analysis and advanced Excel skills.
• Excellent written and verbal communication.
• Ability to lead cross-functional teams and drive operations.
• Familiarity with regulatory standards in logistics.

Responsibilities

• Oversee end-to-end lifecycle of customer orders from receipt to archive.
• Implement and refine logistics strategies for timely product delivery.
• Lead management of customer return requests, credits or RMAs.
• Ensure customer documentation requests are fulfilled promptly.
• Serve as primary contact for customers on orders, shipments, invoices, returns.
• Maintain communication with Technical Support, Accounting, and Sales.
• Collaborate with warehouse teams to monitor stock levels.
• Generate and analyze reports on sales metrics and feedback.
• Use data analytics to identify trends and drive improvements.
• Establish feedback mechanisms to evaluate supplier performance.

Skills

Supply chain management

Logistics optimization

ERP experience (NetSuite/Shopify)

Data analysis

Cross-functional collaboration

Customer service mindset

Tools

NetSuite

Shopify

Microsoft Excel

Job description

Uneekor, Inc. is seeking an Operations Specialist in the Dallas area to manage order fulfillment, inventory tracking, shipping/receiving hardware, and RMAs.

You will coordinate with Support, Accounting, and Sales to ensure timely deliveries and accurate documentation, while driving continuous logistics improvements. Ideal candidates will have ERP experience (NetSuite/Shopify), strong data skills, and a proven ability to lead cross-functional teams in a fast-paced environment.