Operations Liaison for Owner-Operators

Schneider National, Inc.; Green Bay (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Incentive pay

Job summary

Schneider National, Inc. in Green Bay seeks an Operations Representative to work with owner-operators and ensure customer expectations are met. The role executes daily operational processes and acts as a liaison between owner-operators and internal departments.

The position is full-time with Monday–Friday hours 7:00 a.m. – 4:00 p.m. Responsibilities include building relationships, resolving service issues, identifying improvements, matching capacity to needs, and using planning tools to optimize

Qualifications

• High School diploma or GED.
• Proficient in Microsoft systems.
• Strong problem solving and communication skills.

Responsibilities

• Establish, develop and maintain positive working relationships with owner-operators.
• Resolve problems involving customer service, internal departments and external vendors.
• Identify areas of improvement with owner-operators and communicate those opportunities.
• Match available capacity to customer delivery needs.
• Use planning processes and decision-making tools to develop optimal plans.

Skills

High School diploma or GED

Microsoft proficiency

Strong problem solving

Strong communication

Tools

Microsoft systems

Job description

Schneider National, Inc. in Green Bay seeks an Operations Representative to work with owner-operators and ensure customer expectations are met. The role executes daily operational processes and acts as a liaison between owner-operators and internal departments.

The position is full-time with Monday–Friday hours 7:00 a.m. – 4:00 p.m. Responsibilities include building relationships, resolving service issues, identifying improvements, matching capacity to needs, and using planning tools to optimize