Operations Representative

Schneider National, Inc.; Green Bay (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Incentive pay

Job summary

Schneider National, Inc. in Green Bay seeks an Operations Representative to work with owner-operators and ensure customer expectations are met. The role executes daily operational processes and acts as a liaison between owner-operators and internal departments.

The position is full-time with Monday–Friday hours 7:00 a.m. – 4:00 p.m. Responsibilities include building relationships, resolving service issues, identifying improvements, matching capacity to needs, and using planning tools to optimize

Qualifications

• High School diploma or GED.
• Proficient in Microsoft systems.
• Strong problem solving and communication skills.

Responsibilities

• Establish, develop and maintain positive working relationships with owner-operators.
• Resolve problems involving customer service, internal departments and external vendors.
• Identify areas of improvement with owner-operators and communicate those opportunities.
• Match available capacity to customer delivery needs.
• Use planning processes and decision-making tools to develop optimal plans.

Skills

High School diploma or GED

Microsoft proficiency

Strong problem solving

Strong communication

Tools

Microsoft systems

Job description

Welcome to Schneider! Thank you for your interest in a career with us.

Job Description - Operations Representative (263342)

Operations Representative

Full-time Monday - Friday 7:00 a.m. - 4:00 p.m.

Job Overview

Schneider is seeking an Operations Representative in Green Bay to work with owner-operators to ensure customer expectations are met. The Operations Representative will execute daily operational processes that ensure high-quality service is delivered and act as a liaison between owner-operators and internal departments.

Responsibilities

• Establish, develop and maintain positive working relationships with owner-operators.
• Resolve problems involving customer service, internal departments and external vendors.
• Identify areas of improvement with owner-operators and communicate those opportunities.
• Match available capacity to customer delivery needs.
• Use planning processes and decision-making tools to develop optimal plans.

Skills and Qualifications

• High School diploma or GED.
• Proficient in Microsoft systems.
• Strong problem solving and communication skills.

Pay and Benefits

• Medical, dental and vision insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Primary Location

USA-WISCONSIN-Green Bay

Building Location Address

3101 S Packerland Dr , Green Bay, WI, 54313