Operations Leadership Trainee: Service & Repair

TK Elevator GmbH; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Tuition reimbursement

Paid holidays

Job summary

TK Elevator is launching a 6-month Operations Management Training Program in the Tampa area to develop future leaders in service and repair operations. The program includes two months in Atlanta, followed by four months on the job as an Associate Superintendent, with hands-on training, travel opportunities, and exposure to Account Managers.

Upon completion, participants advance toward Superintendent roles, with safety-sensitive responsibilities and a strong emphasis on customer service, data

Qualifications

• Associates Degree or trade school diploma with 1 year of field service experience; OR 2+ years of field service experience; OR military service; OR 1+ year of TKE experience.
• Strong organizational, problem solving, and communication skills.
• Ability to master excellent customer service, negotiation, project management, and conflict resolution.
• Ability to lift up to 50 pounds.
• Ability to understand mechanical, physical, and spatial principles.

Responsibilities

• Oversee and support our technicians, partner with clients to provide excellent customer service, and work directly with Account Managers.
• Lead service and repair operations in a defined geographic area in an efficient and cost effective manner.
• Visit job sites, conduct quality audits, support technicians, and facilitate safety trainings.

Skills

Problem solving

Communication skills

Organizational skills

Customer service

Education

Associates degree or trade school diploma / 1 year field service

2+ years field service experience

Tools

HR systems

Job description

TK Elevator is launching a 6-month Operations Management Training Program in the Tampa area to develop future leaders in service and repair operations. The program includes two months in Atlanta, followed by four months on the job as an Associate Superintendent, with hands-on training, travel opportunities, and exposure to Account Managers.

Upon completion, participants advance toward Superintendent roles, with safety-sensitive responsibilities and a strong emphasis on customer service, data