Operations Leadership Trainee — Service & Repair

TK Elevator GmbH; Marietta (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Dental & vision

HSAs & FSAs

Disability insurance

Life insurance

AD&D

Pet insurance

Employee Assistance Program (EAP)

Tuition reimbursement

401(k) Retirement Savings Plan with 5%

Vacation days

Paid holidays

Parental leave

Job summary

TK Elevator GmbH is launching an Operations Management Training Program aimed at developing future leaders in our Service and Repair Operations Teams. The program lasts 6 months, including hands-on experience, technical training, and management exposure, with a path to Superintendent roles upon completion.

Start date is February 2027, with two phases in Atlanta and branch assignments. The program emphasizes safety, customer service excellence, and hands-on operations management, preparing

Qualifications

• Strong organizational, problem solving, and communication skills.
• Ability to master customer service, negotiation, project management, and conflict resolution.
• Ability to lift up to 50 pounds and understand mechanical, physical, and spatial principles.

Responsibilities

• On-the-job training, job shadowing, and online training.
• Support technicians, review callbacks, support customers, observe quality audits, partner with Account Managers, analyze data, and provide feedback to management.
• Lead service and repair operations in a defined geographic area in an efficient and cost-effective manner.
• Visit job sites, conduct quality audits, and facilitate safety trainings.
• Collaborate with branch and headquarters teams to ensure seamless service delivery.

Skills

Leadership potential

Problem solving

Communication skills

Education

Associates degree or trade school diploma

2+ years field service experience or 1 year TKE experience

Military service acceptable

Job description

TK Elevator GmbH is launching an Operations Management Training Program aimed at developing future leaders in our Service and Repair Operations Teams. The program lasts 6 months, including hands-on experience, technical training, and management exposure, with a path to Superintendent roles upon completion.

Start date is February 2027, with two phases in Atlanta and branch assignments. The program emphasizes safety, customer service excellence, and hands-on operations management, preparing